Welcome back to the embarrassment that is the UK. Apparently #Heathrow isn’t letting planes land and doesn’t have a real plan, egates down and they’re processing everyone manually through one gate. This is only a small portion of the queue. Almost no staff on hand.
@NigelNorman 25 minutes…before they let us off the plane. To join the queue. Then it was 19 minutes…for them to tell us to go to terminal four. Then it was 1hr and…now you’re up to date
@AmeliaStrawson@benclatworthy@thetimes Waiting for luggage is a mugs game. Top tip: never unpack the essentials from your bag. I’ve literally got a duplicate set of toiletries in a clear plastic bag and my passport in my bag right now - and I’m on the train back from work 🤣
You know that thing when you're trying to be good and so bring an apple for your afternoon snack and accidentally land up eating an entire Pad Thai instead? That's a normal thing right?