Dominique Dos Santos

[Dominique Dos Santos @dominiquea21]

@superbalist No explanation on why my order is cancelled, just this email the day before delivery is due. Is this customer service? And five days for a refund!

[Dominique Dos Santos @dominiquea21]

@superbalist Ordered on Saturday with delivery planned for Friday. Today I get this email with no reason on why my order is cancelled! Terrible customer service.

[Dominique Dos Santos @dominiquea21]

@TAKEALOT Sent and still no response

[Dominique Dos Santos @dominiquea21]

@TAKEALOT I ordered a Lego set only to find an entire section was missing from the box. The box was delivered with a white plastic over it so I was unable to see that the box had been opened. When I sent the order back it’s declined?? What am I supposed to do with a section gone?

[Dominique Dos Santos @dominiquea21]

@MTNza Is the network down in Plettenburg Bay? Zero signal

[Tim Cook @tim_cook]

Introducing iPhone 13 and iPhone 13 Pro, all-new iPad mini, Apple Watch Series 7, and so much more! Check out the highlights from today’s #AppleEvent.

[Dominique Dos Santos @dominiquea21]

@DStvSelfService Yiuve double billed me two months in a row. Despite multiple calls to your awful call centre there is still no feedback on my refund. I want cancel DStv with immediate effect... and can’t get through the call center!

[Dominique Dos Santos @dominiquea21]

@LunoGlobal Please advise on a way to call or email regarding a withdrawal that hasn’t come through?

[Dominique Dos Santos @dominiquea21]

@zando_co_za Still response or update on my order?!

[Dominique Dos Santos @dominiquea21]

@zando_co_za Order placed on 30/11. 16 days later, 3 emails, several calls & still no update on where my order is?

[Dominique Dos Santos @dominiquea21]

Tried the call centre everyday last week, over 16 minutes on hold and still no response

[Dominique Dos Santos @dominiquea21]

@CityPowerJhb Bryanston 2B has been off since 4:00am and still not on? Please advise

[Dominique Dos Santos @dominiquea21]

@studyhallxpert I processed my payment for past papers and there are none for Maths and only term 1 or2 for the others?? Wrong number on your site too; is this a scam?

[Dominique Dos Santos @dominiquea21]

@Vodacom I did so... and again you confirm you will not credit for charging me FOR A NUMBER I DO NOT HAVE!!

[Dominique Dos Santos @dominiquea21]

Ported Vodacom to MTN 2 months ago & charged for 2 months for a holding number. After hours on hold I was informed the fictitious number has been cancelled but I won’t be refunded as I didn’t cancel- when I ported I was told my contract would cancelled @Vodacom Is this a joke?!

[Dominique Dos Santos @dominiquea21]

@Vodacom Sent

[Dominique Dos Santos @dominiquea21]

@Vodacom Yes, it was over a year after my contract ended.

[Dominique Dos Santos @dominiquea21]

@Vodacom So basically you rip customers off for a few months until they realize they were misinformed?? Why on earth would a customer pay for a pseudo number?? Surely you advise customers so they can cancel accordingly? No, rather hide hide T&C’s that can’t be found. #vodacomservice

[Dominique Dos Santos @dominiquea21]

@Vodacom At what point were you going to communicate that I was paying for a non existent number?! This is exactly why I ported. How on earth do you charge someone for a number they don’t have?! Will be reversing and canceling all debits orders from Vodacom.