Dominic Sale

Obsessed with rebuilding the public's trust in their government.

[Dominic Sale @domsale]

The Fed government's newfound focus on customer experience is one of the most important trends I've seen in my years in Fed IT

[Dominic Sale @domsale]

"Those who oversee federal websites and digital services can’t assume that trust is a given. Trust is earned each time someone has a positive experience with your service...it involves understanding (then meeting or exceeding) a user’s expectations" https://t.co/xUPYLQgttN

[Dominic Sale @domsale]

7 Years as a Top Workplace?! This is a big deal!

[REI Systems @REI_Systems]

🎉 We did it again! 🌟 We are thrilled to announce that REI Systems is a Washington Post Top Workplace for the 7th time! 🏆

This incredible achievement is a testament to the unwavering dedication and commitment of every single member of our team. Thank you!

#topworkplace2023

[Dominic Sale @domsale]

@GullicksonK How early was too early? Asking for a friend

[Dominic Sale @domsale]

Hanging out with the very best people tonight. #sttc https://t.co/F9xCVa8XPu

[Charlotte Lee @thinkofcharli]

Now that I’ve done what I can to convince people UX isn’t CX- My next grievance for government CX is that they undercommunicate. Trust is built with transparency. Transparency is meaningful communication.

[Dominic Sale @domsale]

@marydavie mind boggling

[Dominic Sale @domsale]

Did Netflix and Amazon have to pay to get on this remote, and if so did they pay the same amount as each other? And do different TV makers charge different amounts?

[Dominic Sale @domsale]

@dan_munz

[Dominic Sale @domsale]

@RoatMaria @GiantEagle Looks like government doesn’t have a monopoly on subpar CX

[Dominic Sale @domsale]

Unacceptable. Unacceptable. Unacceptable. Unacceptable… Just. Fucking. Unacceptable. I’m seething right now, imagining if those were my kids. Words can’t describe my anger with our country’s “leadership” right now. Something has to change.

[Golden State Warriors @warriors]

Steve Kerr on today's tragic shooting in Uvalde, Texas.

[Jeff Tiedrich @itsJeffTiedrich]

#BREAKING: Well-Regulated Militia Opens Fire In Robb Elementary School in Uvalde TX; Cheap Thoughts And Useless Prayers Now Being Rushed To The Scene ... more on this soon-to-be-forgotten-and-then-repeated story as it develops ...

[Dominic Sale @domsale]

Happy birthday Biggie

[Dominic Sale @domsale]

@krusynth @AppleSupport We’ve probably got one you can borrow before you throw all your stuff in the trash

[Fight 4 Democracy Continues @pol1tically]

@PadmaLakshmi

[Dominic Sale @domsale]

The Buffalo shooter was not a deranged lone gunman - he was aided and abetted by hateful philosophies and rhetoric, a gun-obsessed culture, poor mental health services, and most of all silence

[Dominic Sale @domsale]

I’m horrified and sickened by the events in Buffalo today. My heart goes out to the Black community as they suffer yet another major trauma at the hands of a hateful bigot. Domestic terrorism is real, but it’s not new. We need to start taking it seriously.

[Dominic Sale @domsale]

Astonished and saddened to see this big step backwards for our country