@Wowcher_Support You really need to investigate your merchant travelodeal offering the £99 mystery holiday. They are up there with one of the worst companies we’ve dealt with. Call handlers are just pushy sales and will look to add a surplus. ARE ANY HOLIDAYS £99 WITHOUT A FIGHT?
Would you like my number to obtain the call transcript for the 37 minute call at 13:57 or the 30 minute call at 12:38. How do we get a refund and which UK regulatory body do we escalate this issue to?