Had my @marksandspencer cake personalisation refused today!! Had a phone call and had to change it! There is no swearing and it’s not offensive (I’m guessing the bakery gals know where babies come from?!!!)! Absolute snowflake behaviour!!
@Hermesparcels waiting on a parcel that has been “delayed” for a week now! Clearly NOT getting it moving within 24 hours!!! Automated “help” is extremely unhelpful too