@Debenhams when will I receive my refund for a return I sent back to you in early February. Was told I would have this in my account by 19th February and now you’re ignoring my emails. This is simple not acceptable! I think I have waited long enough. Get your act together.
Be wary of @houseoffraser ! Deliver items damaged. Online support only. Then they lie. Then offered partial refund. Then when they do eventually want it back they send a tiny little one man van. (Needs a truck and two men) BEWARE! We move house in a few days too, FFS! #fraser
@HouseofHelpers
Received damaged goods (sofa bed) last week, spoke to your customer services on Sat, who said they would arrange courier to collect, still nothing from courier! . We are moving home and need this collected ASAP.
@NTCouncilTeam this afternoon the underneath of my car has been damaged on Blyth Road (A193), there’s a massive trench under flooded area. No signs regarding this - the road should have been closed!!! 😡 😡
@Victorianplumb first of all we receive a smashed mirror, replacement mirror doesn’t work. Emailed twice, no response! Been waiting 7 days. Come on get your act together please.
@British_Airways Soph - all I need at the moment is an acknowledgment that you’ve received the request to refund! Why can’t BA do this simple thing by sending a courteous response to their customers acknowledging things ?
@British_Airways due to you cancelling one of our four flights with you in early September, we decided to cancel the whole holiday (just too stressful). How long does it take ‘BA’ to actually acknowledge by email that I’ve cancelled this? I need confirmation 😡
@British_Airways I didn’t just want your bog standard response that everyone seems to get!! I received an email informing me of a cancellation with a link giving me 4 options. I pressed to have a full refund. I never got any reference code either NOR confirmation that this has been received.
@British_Airways due to you cancelling one of our four flights with you in early September, we decided to cancel the whole holiday (just too stressful). How long does it take ‘BA’ to actually acknowledge by email that I’ve cancelled this? I need confirmation 😡
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