Very weird that @dpdireland lost my shoes yet @vejaproject are now requesting I send a hand written note saying I didn’t receive them + a copy of my ID. Worst customer service I’ve come across ever!!
@vejaHelp@dpdireland@vejaproject I have already sent the email DPD sent me stating that they lost the package. I have also been asked for a ‘sworn statement explaining I did not receive the shoes’ - this implies I may be lying?
@dpdireland@vejaproject Sharlene, no need. DPD have already accepted responsibility for losing my shoes. The real issue here is with @vejaproject. However, I do find it strange that my shoes were out for delivery and then mysteriously went ‘missing’...
Also alarming @vejaproject are requesting I send all this information when they already have my credit card details...sounds like #fraud#scam such terrible customer service
Also alarming @vejaproject are requesting I send all this information when they already have my credit card details...sounds like #fraud#scam such terrible customer service
Very weird that @dpdireland lost my shoes yet @vejaproject are now requesting I send a hand written note saying I didn’t receive them + a copy of my ID. Worst customer service I’ve come across ever!!
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