Kyle Dowie

[Kyle Dowie @doove86]

@GlobeeAwards Hi team, I’ve submitted numerous ticket requests and emails to your help team, but have failed to receive a single response yet. Is anyone able to assist?

[Kyle Dowie @doove86]

@farzamehsani @VALRdotcom Multisig for corporate accounts

[Kyle Dowie @doove86]

@webafrica Hi, this has still not been resolved, and I have had no updates for 10 days. Almost a month and a half being charged for a service I still have not received - lovely.

[Kyle Dowie @doove86]

Hey @webafrica I am trying to resolve a speed issue on my line. Have followed up FIVE times on your WhatsApp chat and nothing has been resolved. I’ve been billed for the faster line speed since the beginning of September but still not upgraded. Extremely frustrating.

[Kyle Dowie @doove86]

@webafrica @Vodacom Hi, please can I get an update, and expected resolution date?

[Kyle Dowie @doove86]

@webafrica @Vodacom Hi, any updates yet? Really struggling to understand why this is taking so long…?

[Kyle Dowie @doove86]

@webafrica Hey, any updates yet? It’s now been almost 4 weeks that I have been paying for a service that I am yet to receive.

[Kyle Dowie @doove86]

@webafrica Clg65@wafibre - is that what you need?

[Kyle Dowie @doove86]

@webafrica The support ticket is SO210131-379456

[Kyle Dowie @doove86]

@VC606 what finish does Bez need to claim the 2nd Tokyo spot for SA?

[Kyle Dowie @doove86]

@webafrica Hey, I finally received my activation email this morning, but my internet is still not working...

[Kyle Dowie @doove86]

Hey @webafrica, I have been trying to contact you for 2 weeks on WhatsApp and always unable to get through to an agent. Immensely frustrating, anyone out there who is able to assist me?

[Kyle Dowie @doove86]

@webafrica Hey, please can you confirm when this is actually all going to be resolved. I’m running out of adjectives to describe how frustrating and pathetic this whole process has been, and it’s now almost 48 hours without any fibre. This needs to be sorted ASAP.

[Kyle Dowie @doove86]

@webafrica @dumisanibaloyic I’m assuming no news is not good news, but it’s nearly end of business today and still nothing...?

[Kyle Dowie @doove86]

@webafrica Hey guys, any update? Does it usually take this long to activate an account? 😔🤷🏻‍♂️

[Kyle Dowie @doove86]

@webafrica @dumisanibaloyic Hi team, still no update? It’s like being stuck in the 90’s here without any internet...

[Kyle Dowie @doove86]

@webafrica @dumisanibaloyic Thanks, no feedback yet...?

[Kyle Dowie @doove86]

@webafrica Thanks for the assistance

[Kyle Dowie @doove86]

@webafrica Your guide says I should have received an activation email, which I haven’t received...?

[Kyle Dowie @doove86]

@webafrica Router connected already, but internet light is red

[Kyle Dowie @doove86]

@webafrica Hey @webafrica, I’ve finally managed to get my router up and running and Vodacom have completed what they needed to do. I’ve tried the WhatsApp line to get somebody to assist with next steps (configuration/activation I assume?) but no response - could somebody assist?