Karen Bell

A geek at heart, with a side of sports

[Karen Bell @Doubtfire71]

@BlueJays #NextLevel enjoying the day at the ballpark #GoJays

[Karen Bell @Doubtfire71]

@sobeys bought this yogurt last night in Waterdown and obviously didn’t pay attention to the expiration date 😔 you need to clean out your fridge

[Karen Bell @Doubtfire71]

After an hour and 35 minutes your agent tells me it’s a known fixed wireless outage for all subscribers and your hoping for a fix within the hour. WHY can you not tell your customers? Afraid of media coverage? @CTVNews

[Karen Bell @Doubtfire71]

@RogersHelps @Rogers asking someone to hold for now an hour and only tell me to continue to hold to keep my place in line is horrible customer service. You have the ability to update your hold messaging to inform customers of outages and hold times, have call back options #fail

[Karen Bell @Doubtfire71]

@RogersHelps what is going on with your fixed wireless service? It’s down in Flamborough and your IVR sounds like it’s here with me in the country - been on hold now 50 minutes. #informyourcustomers

[Karen Bell @Doubtfire71]

@TLongCBM @MorningExp I also am not American but religiously watched this show as Canadian news shows just don’t meet the mark. I really enjoyed the delivery and selection of news bringing both positive and negative news to light. Sad day today 🙁

[Karen Bell @Doubtfire71]

Listening to season 10 voice contestant Ayanna Jahnee in #Nashville #KidRock @NBCTheVoice

[Karen Bell @Doubtfire71]

@44Wilde

[Toronto Pearson @TorontoPearson]

Good morning from Pearson customer service! Heading to the airport? Book parking in advance and save! This guarantees your spot and at a better price 😊 Book now: https://t.co/vJYWIJEj67 #traveltips

[Karen Bell @Doubtfire71]

Our CEO has taken the stage at #OpenTextWorld

[Karen Bell @Doubtfire71]

@AirCanada @AIRMILES new Air Canada cash grab-not allow customers to pick a seat during online check-in and list as Standby. Wait 47 minutes to be told the “airport” is blocking the seats, have to go to the counter to be assigned a seat. If you paid $32/seat at booking, all good

[Karen Bell @Doubtfire71]

@BR_OpenIce @44Wilde lol

[Karen Bell @Doubtfire71]

@AIRMILES DM sent

[Karen Bell @Doubtfire71]

@AIRMILES what is the best way for an onyx member to use their flight credit on a new flight? On hold for 90 minutes now and there is no self serve option. Been trying for two days now, no call back.

[Karen Bell @Doubtfire71]

@AIRMILES And it’s not just today. I tried Sunday and Tuesday, same results

[Karen Bell @Doubtfire71]

@AWCanada maybe your milk should be as fresh as your beef. #curdledmilk #notdrinking

[Karen Bell @Doubtfire71]

@BMO how can you just randomly switch a customer to a for fee credit card without getting their authorization, send no emails (air miles told me you changed my card number) and then the only option is to call where it is a 2 1/2 hour wait. Btw have never received new cards!

[Karen Bell @Doubtfire71]

@44Wilde

[Ashley Fox RPN @AshleyFoxRPN]

Heads up for Waterloo. Uptown to have a "protest" Saturday and Sunday at noon.

[Mike Eppel @eppman]

Help Wanted at Lowe's Canada. (Rona Canada) Looking for 5,000 full-time and part-time staff. National hiring days on Feb 3/4.