@TeamStubHub - desperately seeking help on a 2+ month long effort to recover my account after it was hacked. After 6-7 times calling your support, and over 8 hours of time on the phone, and then further efforts to find executives who can help me, no one has yet helped me.
@TeamStubHub Tagging some customer service "experts" out there, maybe someone else knows better to me how to climb the castle wall at Stubhub and resolve a very simple case. https://t.co/LxGnOwuLnv https://t.co/8GjKnD3p00. .
@TeamStubHub https://t.co/DEZdvpRlxA - Also sharing that I have a good friend in media who I've been sharing this with, and the ordeal has gotten so ridiculous they are interested in writing a story on how bad your support is. It shouldn't be this hard for one of your customers to get help.
@TeamStubHub https://t.co/DEZdvpQNI2 this is simple - how can I get someone from customer support to engage with me so I can complete my verification? There's no way I can seem to get anyone to contact me back, and no way to reach them directly.
@TeamStubHub Every time I try to get help, I'm told someone will contact me from the internal fraud team, and no one has contacted me. I had to try reaching executives on Facebook, LinkedIn, and by email. I can prove beyond a shadow of a doubt that I'm really me and this is my account.
@TeamStubHub I currently live at the address on the account (the one thing the support team verified was that the hacker didn't think to change the physical address, which I've lived at for 5 years now). My identification has this address, and I can physically verify that I live here!
@TeamStubHub I've had this account since 2010 using the same email, and suddenly after selling tickets, it was hacked, and all the contact info was changed, locking me out. I have pictures of me at the sporting events I used this account to get tickets for. I have payment records on Amex.
@TeamStubHub I sold tickets for $1700 and within 30 minutes of that, my account was hacked, and I've now spent 2 months trying to contact your security team to resolve it. I'm ready to provide my proof of identity, proof of payments to the events I attended, and I have 15 years history
@jongeeting@PHLCouncil @PhilaStreets 4000k lighting for LED street lights is considered standard and is done in cities all over the US. If anything Philadelphia is behind the curve. This is a poorly formed complaint and unnecessarily stirring trouble where it’s not needed, I don’t have a dog in the fight either
The Inflation Reduction Act includes many transformative climate investments but there is one that I am particularly excited about as the leader of a public power agency
I never ask this, but I'm asking now: Please retweet this.
Texas plans to kill Melissa Lucio in four days. Five jurors say evidence was withheld from them. A bipartisan majority of the Texas legislature favors clemency. Why are you waiting, @GovAbbott?
https://t.co/9iMkVhNDrQ
Opinion | America is failing at the best way to tackle climate change while boosting the economy: energy efficiency. By @PRJackson of @ToSaveEnergy. https://t.co/ElVlyCj1ht
@flowerturbines - current investor trying to reach out at your listed email ([email protected]) but it was returned as undeliverable. Your website contact form for US region is also a broken link. FYI.