Doug Gardner

CIO for River Island

[Doug Gardner @dougricio]

@richardbranson you have really damaged your brand. I paid for my dream holiday and booked Virgin upper class. What I got was awful and so different than the virgin of old. I can’t ever see wasting money on your joke of an upper class service, BA ain’t great but your worse

[Doug Gardner @dougricio]

@VirginAtlantic Broken seats, another airlines cast offs, no entertainment system and I paid full price for this upper class experience??

[Doug Gardner @dougricio]

@VirginAtlantic really poor service, no response regarding your Ryanair style new upper class service from Barbados.

[Doug Gardner @dougricio]

@richardbranson @VirginAtlantic also was moved from a seat that worked. Horrible flight from Barbados, waste of money, terrible experience and I guess the new Virgin/Ryan air collaboration??

[Doug Gardner @dougricio]

@VirginAtlantic Oh and was moved from a working seat, thanks

[Doug Gardner @dougricio]

@VirginAtlantic Broken seat and broken entertainment system, this is crap

[Doug Gardner @dougricio]

@richardbranson @VirginAtlantic what a joke, you call this upper class? Broken seat and broken entertainment system, wow this rubbish

[Doug Gardner @dougricio]

@VirginAtlantic worst seat ever, joke this is not upper class

[Doug Gardner @dougricio]

@VirginAtlantic Thanks for just fobbing me off

[Doug Gardner @dougricio]

@paulap28 @VirginAtlantic And you could not be bothered to put in Virgin colour so seats are air Berlin blue

[Doug Gardner @dougricio]

@VirginAtlantic not happy to see upper class seats on our return leg are now old air Berlin planes and seats.
What a down grade in quality, sad to see your ditching quality and still trying to sell as quality.

[Doug Gardner @dougricio]

@paulap28 @VirginAtlantic And no bar is a downgrade

[Doug Gardner @dougricio]

@paulap28 @VirginAtlantic Look at the email you sent customers, totally different seat type

[Doug Gardner @dougricio]

Full house for #agileroundabout

[Doug Gardner @dougricio]

@helenc12 back in the UK, Gatwick Express took 90 minutes, that's not express @GatwickExpress

[Doug Gardner @dougricio]

I am officially retiring this album in honor of @helenc12 . @RiverIslandTech @RiverIslandJobs

[Doug Gardner @dougricio]

The best leaving gifts and card, I nailed it!! @RiverIslandTech @helenc12 @RiverIslandJobs

[Doug Gardner @dougricio]

@helenc12 @RiverIslandTech @RiverIslandJobs yes!

[Doug Gardner @dougricio]

Old school and tech go together well @helenc12 @RiverIslandTech @RiverIslandJobs