Dhruvil Patel

[Dhruvil Patel @dp9171]

@airindia @FlightGlobal What are you showing off by buying fake awards with money?
Do you even know how much trouble passengers face on your flights?
And on top of that, you have rude staff who insult customers even when their bag gets damaged."_*
Case number-42848338

[Dhruvil Patel @dp9171]

@MoCA_GoI @RamMNK @mohol_murlidhar @samirsinha69 @DGCAIndia @AAI_Official @Pib_MoCA *_"Sir, all rights are only on paper.
My bag was broken by Air India.
It’s been 1 month and I have complained everywhere, but no action has been taken."_*

[Dhruvil Patel @dp9171]

@airindia What kind of resolution are you talking about?
Tell me where you have given me a resolution.

My bag is damaged and you have to compensate for it.
You have not given me any such resolution.
Or send me on your letterhead that you do not follow the Aircraft Act 1972.
Or repair it

[Dhruvil Patel @dp9171]

@airindia

I submitted photos + video proof on Day 2 for damaged baggage.
Case: 42848338 | Old: 42861308 | PNR: FOZAXC
Stop delaying. This is mentalharassment.
Give me FINAL written resolution with compensation in 3working days or I escalate to @DGCAIndia

#DGCA #CustomerService

[Dhruvil Patel @dp9171]

Look at this video of Air India staff.
They are not even ready to check thecase of a damaged bag
& they are insulting customers.
This is how @airindia treats passengers.
1 month, multiple case numbers, zero resolution.
Case: 42848338 | PNR: FOZAXC
Shameful. @DGCAIndia @MoCA_GoI

[Dhruvil Patel @dp9171]

@MoCA_GoI Sir, the airline has done nothing about their staff’s misbehavior. For the last 1 month they are just wasting my time and not giving any proper answer. @airindia @airindiacares I request you to take action."

[Dhruvil Patel @dp9171]

airindia @airindiacares
Case No: 42848338 | PNR: FOZAXC | 14 June 2026
My bag was damaged with 3-4 inch crack. You blocked me and gave "full & final" reply.
Violating Aircraft Act 1972. Need repair/replace or official denial letter.
1 month no resolution. @DGCAIndia @AirSewaIndia

[Dhruvil Patel @dp9171]

@airindia @airindia @airindiacares @DGCAIndia @AirSewaIndia @MoCA_GoI
It's been 1 MONTH and Air India is still "reviewing" my damaged baggage case.
Case No: 42848338 | PNR: FOZAXC | Flight: 14 June 2026
Mental harassment at this level is unacceptable. When will I get a FINAL answer?

[Dhruvil Patel @dp9171]

@airindia You have not been able to decide for the last 1 month what you need to do.
And now you are still asking for more time."_* & I already set all photos &videos
Case No 42848338 - No More Time -
@campbellwilson @AirSewaIndia @airsewa_MoCA @airindia @AAI_Official @AirIndia_News

[Dhruvil Patel @dp9171]

@AirSewaIndia @airsewa_MoCAs

Air India is not taking responsibility for my damaged bag and they are ignoring me.
So why aren't the Airport Authorities doing anything about this?"__

[Dhruvil Patel @dp9171]

@AAI_Official @airindia @campbellwilson
Air India is not taking responsibility for my damaged bag and they are ignoring me.
So why aren't the Airport Authorities doing anything about this?"__
@AAI_Official
@campbellwilson

[Dhruvil Patel @dp9171]

@campbellwilson @airindia
How did you decide that this is 'normal wear and tear'?
Because my bag is no longer usable by me now.
So if you are not going to repair
then give me a letter on Air India letterhead stating that
'Under the Aircraft Act 1972, we will not pay you

[Dhruvil Patel @dp9171]

@campbellwilson @airindia @AAI_Official

Subject: Urgent Complaint Regarding Damaged Baggage and No Response from Air India Staff

[Dhruvil Patel @dp9171]

@campbellwilson @airindia @AAI_Official

Subject: Urgent Complaint Regarding Damaged Baggage and No Response from Air India Staff

[Dhruvil Patel @dp9171]

@campbellwilson @airindia @AAI_Official

Subject: Urgent Complaint Regarding Damaged Baggage and No Response from Air India Staff

[Dhruvil Patel @dp9171]

@airindia DBR is not generated by your staff she refused for do her duty how can I provide DBR i want to talk with authorities person i m tired of this daily shit

[Dhruvil Patel @dp9171]

@airindia @AAI_Official @campbellwilson

Complaint Regarding Missed Connecting Flight, Additional Charges Demand, Damaged Baggage and Poor Customer Service – PNR FOZAXC

[Dhruvil Patel @dp9171]

@airindia Hard case of bag is broken

[Dhruvil Patel @dp9171]

@airindia I can show you proof that we r paid online 1900₹ for sets & what about my damaged bag ??

[Dhruvil Patel @dp9171]

@MoCA_GoI Air India is westing time they dose not do anything about their misbehaving & all………..

[Dhruvil Patel @dp9171]

@airindia Can you tell me exact time?