Dr. Shrirang Altekar

Professor and Director, SIBM Pune.

[Dr. Shrirang Altekar @DrAltekar]

@NewspressX No

[Dr. Shrirang Altekar @DrAltekar]

@NewspressX Yes

[Dr. Shrirang Altekar @DrAltekar]

@mr_mayank Fake news

[Dr. Shrirang Altekar @DrAltekar]

@mngl_in Pune, instead of sending notices to shift connections to PNG immediately, please check your own records first. Don't send notices to people who have been your customers for years and waste their time.

[Dr. Shrirang Altekar @DrAltekar]

@bigbasket_com @bigbasket_com your service has gone for a toss. Customers have no value for you and your chat box is thoroughly useless.

[Dr. Shrirang Altekar @DrAltekar]

Another pathetic experience with @bigbasket_com. Ordered milk urgently and added a couple of items as well. Other items were delivered but the main milk was not. The delivery boy said he will get it in 10 minutes, customer service replied they can't redeliver. Pathetic

[Dr. Shrirang Altekar @DrAltekar]

Contd... Loss due to wearing out of tyres and vehicle suspensions? @PMCPune @OfficialPMRDA : please look into this urgently

[Dr. Shrirang Altekar @DrAltekar]

Extreme inconvenience caused due to digging up of road and abandonment of work near Sunny's world, near Sus Gaon, Pune! Further, who will compensate for the poor execution of road work from Sunny's World to Lupin Labs, causing health problems due to dust, mental stress of driving

[Dr. S. Jaishankar @DrSJaishankar]

My remarks at the 22nd Convocation today of the Symbiosis International (Deemed University) in Pune https://t.co/2TvUi9hfyT

[Dr. Shrirang Altekar @DrAltekar]

@airindia @DGCAIndia @mohol_murlidhar Marking this to @PMOIndia

[Dr. Shrirang Altekar @DrAltekar]

Absolutely wonderful case of customer dis-service by @airindia. Flight AI - 1838. 2 hour delay, no clarity on anything, bots of no use, manager missing till some passengers raised their voice, clever case of trying to avoid serving refreshments ( which they succeeded in. )

[Dr. Shrirang Altekar @DrAltekar]

@airindia My day has been totally ruined. All I am getting is platitudes and condescending replies. Not acceptable at all. @DGCAIndia @mohol_murlidhar : Sir this is happening in Pune. Please introduce a bill that levies a penalty of 30% of total fare for every hour of delay, on airlines

[Dr. Shrirang Altekar @DrAltekar]

@airindia Customer support missing in action. Portal displaying wrong information. Nobody's bothered. @DGCAIndia : how long will airlines continue to get away with this?

[Dr. Shrirang Altekar @DrAltekar]

@airindia Wonderful way to avoid giving refreshments. Don't announce 2 hours delay so you don't need to give. Keep giving shorter delay announcements. You just lost several passengers today, me amongst them.

[Dr. Shrirang Altekar @DrAltekar]

Terrible experience with #AirIndia. Flight from Pune to Delhi delayed by 1.15 hours. No information given till 15 minutes after departure time. Then delay informed. Chat bot is useless and gives no answers. No information what the issue is. Not sure it will take off at 10 am too.

[Dr. Shrirang Altekar @DrAltekar]

@airindia Why can't you be transparent and let us know the correct details? Platitudes will not help alleviate our issues. Not expected from Tatas

[Dr. Shrirang Altekar @DrAltekar]

@airindia The revised time has also passed. No information yet

[Dr. Shrirang Altekar @DrAltekar]

@airindia Still waiting

[Dr. Shrirang Altekar @DrAltekar]

@airindia Waiting for reply

[Dr. Shrirang Altekar @DrAltekar]

@airindia No confirmation yet regarding boarding