Big week at DrDispatch.
Shipping a compliance dashboard built for the post-Montgomery freight liability environment. Customers reacting well.
Formal announcement soon.
Just finished a round of pilot testing Universal Import with one of our LTL brokerage customers.
Four documents.
Each one a different shape: rate confirmations, purchase orders, tenders, multi-stop cross-docks. Drag the PDF in, get a load.
When the system can't determine a field from the document itself, it asks. When the document is a recurring format, it learns the mapping pattern for next time.
Powered by Anthropic's Claude, Sonnet for extraction, Haiku for source classification.
More soon.
We used to get flack for how our software looked. I took that personally.
30+ years building logistics software, we knew our system worked - but yeah, it looked dated. Fair criticism.
So we rebuilt it. Modern UI, same deep functionality, and we're just getting started.
Turns out you don't have to choose between "works great" and "looks great."
brokers - watch out for this email phishing attack
Note the FROM address is "saferwebdataconnect. pro" not the FMSCA .gov address?
Do NOT click anything on this if you get one
We've been dogfooding AI tools for years now at DrDispatch. If we can't get good use out of it, neither can our customers.
Well...
Right now AI agents are doing most of the code. I have agents monitoring our production error logs and immediately submitting pull requests when issues show up. We're starting to run error-free for days at a time now.
This wasn't the plan in 2023 when everyone was rushing to slap ChatGPT on everything. We took our time because shipping half-baked AI features to freight brokers who run their entire business on your software is a bad idea.
The irony: by using it ourselves first, we figured out what actually matters.
Turns out it's not the fancy stuff - it's reliability, context, and making manual work disappear.
Now we're finally shipping AI features to customers. Not because it's trendy, but because we know they actually work.
Quick January update
Performance - Faster, cleaner UI, targeting Q2
AI Chat - Coming Q2. Ask your TMS questions in plain English.
AI tools - DRD tools AI can call directly via apps like Claude CoWork/Desktop
Motive and Fourkites Integration — Motive in testing, Fourkites shipped
Desktop Quickbooks Connector - Still targeting Q1
Report Designer - Added Load Sheets
Over 60 changelog items - Heavy focus on the carrier side
0 Errors - Logs have been error free since we pushed build 160!
Coming soon in Dr Dispatch - AI tools to allow powerful applications such as Claude Cowork/Desktop work with DrD to prepare reports, find concerning patterns with your business, and help you stay on top of everything
Freight fraud is finally getting attention from mainstream media.
Watch the full investigative report by searching "Why one North Texas building houses 20 different trucking companies – and is it legal?" on YouTube.
Source: WFAA – YouTube
Our cloud RDP environment is experiencing a significant outage.
We are working the incident as fast as we can
Web and self hosted are not affected by this outage