@giffgaff Thanks I have done this. To confirm i’ve requested the cancellation of the phone order and for the phone NOT to be dispatched because it will not be collected and so no point. Im 100% the Giffgaff agent has all the info they need to sort this, posting it here too.
@giffgaff dpd message on delivery of iPhone from giffgaff has changed to ‘delayed’ and has been like this for days. I am not at the delivery address and need to change it - the phone is a gift. Can you advise me how I change the delivery address please.
@giffgaff But the delivery address that I used when I bought it is my home address. Nobody will be home to receive the phone. The phone is a gift and so, at this late stage, I need to change the delivery address.if this can happen the problem is solved. How can I change the address?
@giffgaff Still no reply. The only message I have guarantees that the phone will be delivered before Xmas. In order for this to work is for the delivery address needs to change, this will be the 5th time I’m pointing this out now. Can someone respond to me and I’ll inform altern address.
@giffgaff Still no contact from the giffgaff team. The question, I think, is pretty simple. Which member of the giffgaff team is able to change the delivery address of the iPhone that I have bought? Could someone put them in touch with me? This is now an urgent request. Thanks in advance.
@giffgaff How soon? It is approaching the end of the day. We leave in 2 hours, I need the address to be changed otherwise the phone will be marked as undelivered and will be returned. Can you get them to contact me and I will supply the new address and problem will be solved.
@giffgaff Yes, but they are not answering. A simple change of address solves the problem (provided the claim of delivery before Xmas is accurate). How can I change my address for the delivery? How can I speak to someone to arrange this?