Deep Roots Hosting Status

Status updates for Deep Roots Hosting services & issues affecting the WordPress community.

[Deep Roots Hosting Status @drhstatus]

UPDATE: Cloudflare services are struggling back to get back online, despite the CF team claiming that "the incident is now resolved". Things are likely to be up and down while they stabilize things after their massive outage, but we're continuing to monitor. 👍

[Deep Roots Hosting Status @drhstatus]

We're going to keep an eye on things - hopefully they'll be able to get it sorted before too long. If you think of anything else we can do, or if you think your problem might NOT be related to Cloudflare, please don't hesitate to email [email protected]! 2/2

[Deep Roots Hosting Status @drhstatus]

Cloudflare is currently experiencing a MAJOR outage. We HATE this sort of thing, but it's entirely outside of our hosting services, & outside of our control to fix.

We're checking to see if we can do anything to turn OFF CF on sites, but not even we can log in at this point. 1/

[Deep Roots Hosting Status @drhstatus]

The fix is still being applied and monitored, but email has been working quite well from our side for a while now, so hopefully working for you as well!

[Deep Roots Hosting Status @drhstatus]

Looks like our email provider is having issues again. They are currently putting a fix in place, so hopefully just a brief hiccup this time. Will post here when we know it's clear for sure.

[Deep Roots Hosting Status @drhstatus]

Of course, if you have any doubts, please feel free to contact us at [email protected] and we'll be happy to take a look at your site to make sure everything's running well! 😊

[Deep Roots Hosting Status @drhstatus]

If you use Cloudflare, you may have received an email warning you of increased 521 errors on your site. In our spot checks, 100% of these warnings have been INCORRECT. Whether CF is exaggerating the errors or making them up entirely, we recommend ignoring their alerts for now.

[Deep Roots Hosting Status @drhstatus]

Appears to all be fixed again. We are going to be working with our provider for some sort of assurance that these problems can be resolved on a more permanent basis. Hopefully we can have a more stable platform here soon.

[Deep Roots Hosting Status @drhstatus]

A fix has been implemented, but we haven't seen it all fully come back online yet. Still monitoring

[Deep Roots Hosting Status @drhstatus]

Our email provider appears to be having troubles again. Not sure what's going on yet, but looks like the usual connection issues are back again. Will update more as we have it.

[Deep Roots Hosting Status @drhstatus]

Email systems appear to be operational again, and has been operating well for a little bit now. Hoping that means we're out of the woods, but if you have any further issues, please reach out to us at support [at] https://t.co/5uYkQjl5zq

[Deep Roots Hosting Status @drhstatus]

Email seemed to be back for a little while, but we're still seeing it up and down, so it is still in flux. We'll update as we have more info!

[Deep Roots Hosting Status @drhstatus]

@Inspiringsaving yeah for us too. We're updating here as we get updates. But it's still been coming and going for us too.

[Deep Roots Hosting Status @drhstatus]

Email connections seem to be back pretty consistently, but given the bouncy nature of the service as of late, hard to trust it just yet. But hopefully working well enough for you to connect for now. Will update more soon!

[Deep Roots Hosting Status @drhstatus]

Looks like our email provider is once again having off and on issues this morning, so if you get that all too familiar "Something went wrong" message with your email, that's probably why. We'll post updates as we have them.

[Deep Roots Hosting Status @drhstatus]

@ChloeCa18805453 Hi Chloe, we did receive your ticket and I've just responded to it.  Please check if you haven't already.  Thanks!

[Deep Roots Hosting Status @drhstatus]

Hopefully you've all noticed by now, but the email service has indeed installed a fix, and everything should be functioning as normal again! If you have any further issues at all, don't hesitate to contact us at support at https://t.co/L8q3GnBou4

[Deep Roots Hosting Status @drhstatus]

Our provider has a fix implemented and is monitoring results. Appears to be back up in our testing, so hopefully that should do the trick.

[Deep Roots Hosting Status @drhstatus]

@ChloeCa18805453 Looks like there are issues cropping up again. Hoping for a resolution soon. Stay tuned!

[Deep Roots Hosting Status @drhstatus]

@ChloeCa18805453 Are you still having troubles? I don't see anything wrong right now, but I have a feeling there may have been brief issues or maintenance from our provider overnight. Let us know if you're still having trouble!

[Deep Roots Hosting Status @drhstatus]

Looks like our email provider is having intermittent login issues again. We're so sorry for the issues that have come up as of late. We haven't had many issues with this provider until recently, so we're hoping this is just a hiccup. We'll update more soon!