Drivy is now Getaround, the world's leading carsharing platform. Follow @getaroundFR @getaroundDE @getaroundES @getaroundAT @getaroundBE @getaroundUK @Getaround
Today, our teams from Berlin, Paris and Barcelona have celebrated #ParkingDay2019 . We have been asking citizens about their ideas to have more sustainable cities, and showing how streets could look like if more cars were shared. Sharing cars, improving cities #MobilityWeek
If private cars were replaced by shared cars, cities could have more space for people. How would citizens from Paris, Lyon, Brussels, London, Barcelona, Madrid, Berlin or Hamburg use all that extra space? Happy #MobilityWeek 🌳🚶♀️🚴♂️
To celebrate #MobilityWeek, we ran a mobility survey of 4,000 urban dwellers living in 8 European capitals. When it comes to improving car congestion and freeing up space in our cities, carsharing plays a big role. Replacing private cars with shared ones makes for better cities!
@yanoOoz Bonjour, l’adresse que nous indiquons est approximative, le véhicule se trouve dans un rayon maximum de 500 mètres de l’adresse donnée. Toutefois, si celui-ci se trouve plus loin, n’hésitez pas à nous le signaler afin que nous puissions contacter le propriétaire.
@em_100 Hello Emma. We're sorry for this, we know it was stressful for our users who currently had rentals ongoing, or were about to start or end a rental. Our system went down (it was not a hack), and our tech team is working on an analysis and solutions to avoid this happen again.
@CharkiTazi Hello Amine, we're very sorry for the delay! Our servers are back up. If you haven't already been helped in the meantime, you should now be able to end the rental normally via the app.
We’re currently experiencing technical issues with our server, affecting our website, app, and Open rentals. Please bear with us as our team works to resolve this issue as soon as possible! We deeply apologise for the inconvenience.
@FayAnnaWatson Hello Fay, apologies for the delay! Our servers are now back up. If you had to book another rental at the last minute, please contact our customer service to be refunded the extra cost.
@ere_me_now Hi @ere_me_now, sincere apologies for the delay! Our servers are back up now, we hope you were able to begin your rental in the end. Please feel free to DM us your rental details if you're still experiencing issues.
@Amine_988 Hello @Amine_988, we're truly sorry for this experience. Please feel free to DM us your rental details or contact our customer service at https://t.co/gYb3aufZIc and we'll do our best to make it up to you.
@ryadalsturt Hello @ryadalsturt apologies for the delay! Our server is back up, the problem should now be fixed. We're truly sorry for the inconvenience.
Our server is coming back up. Thank you for your patience! If you've been attempting to check in or out via the app, we invite you to please try again now.
@SpaderGabriela Hello Gabriela, we're very sorry for the inconvenience. Please contact our customer service at https://t.co/gYb3auxB6M so they can assist you with your refund.
We are still experiencing technical issues. If you are unable to end your Open rental:
1. Take photos of the car (exterior and interior), fuel levels and mileage.
2. Take a screenshot of the car’s location.
3. Place the keys in the car and contact Drivy customer service.