Drivy (not active; follow @GetaroundFR)

Drivy is now Getaround, the world's leading carsharing platform. Follow @getaroundFR @getaroundDE @getaroundES @getaroundAT @getaroundBE @getaroundUK @Getaround

[Drivy (not active; follow @GetaroundFR) @drivy]

You may have heard the news… Drivy is now @Getaround 🎉 New name, more possibilities! Stay updated and in touch with us on our local European accounts:
@getaroundFR, @getaroundUK, @getaroundES, @getaroundDE, @getaroundAT, and @getaroundBE.

[Drivy (not active; follow @GetaroundFR) @drivy]

Today, our teams from Berlin, Paris and Barcelona have celebrated #ParkingDay2019 . We have been asking citizens about their ideas to have more sustainable cities, and showing how streets could look like if more cars were shared. Sharing cars, improving cities #MobilityWeek

[Getaround Spain @GetaroundES]

Estamos en el #parkingdaybcn19 fomentando la movilidad sostenible y compartida #SemanaEuropeadelaMovilidad

[Drivy (not active; follow @GetaroundFR) @drivy]

If private cars were replaced by shared cars, cities could have more space for people. How would citizens from Paris, Lyon, Brussels, London, Barcelona, Madrid, Berlin or Hamburg use all that extra space? Happy #MobilityWeek 🌳🚶‍♀️🚴‍♂️

[Drivy (not active; follow @GetaroundFR) @drivy]

How to be disruptive in a super-disrupted mobility market? Our CEO @popaulin and @jessicascorpio, co- founder of @Getaround, today in #fdday2019. Thank you for inviting us, @FRdigitale

[Drivy (not active; follow @GetaroundFR) @drivy]

To celebrate #MobilityWeek, we ran a mobility survey of 4,000 urban dwellers living in 8 European capitals. When it comes to improving car congestion and freeing up space in our cities, carsharing plays a big role. Replacing private cars with shared ones makes for better cities!

[Drivy (not active; follow @GetaroundFR) @drivy]

@yanoOoz Bonjour, l’adresse que nous indiquons est approximative, le véhicule se trouve dans un rayon maximum de 500 mètres de l’adresse donnée. Toutefois, si celui-ci se trouve plus loin, n’hésitez pas à nous le signaler afin que nous puissions contacter le propriétaire.

[Drivy (not active; follow @GetaroundFR) @drivy]

@em_100 Hello Emma. We're sorry for this, we know it was stressful for our users who currently had rentals ongoing, or were about to start or end a rental. Our system went down (it was not a hack), and our tech team is working on an analysis and solutions to avoid this happen again.

[Drivy (not active; follow @GetaroundFR) @drivy]

@CharkiTazi Hello Amine, we're very sorry for the delay! Our servers are back up. If you haven't already been helped in the meantime, you should now be able to end the rental normally via the app.

[Drivy (not active; follow @GetaroundFR) @drivy]

We’re currently experiencing technical issues with our server, affecting our website, app, and Open rentals. Please bear with us as our team works to resolve this issue as soon as possible! We deeply apologise for the inconvenience.

[Drivy (not active; follow @GetaroundFR) @drivy]

@FayAnnaWatson Hello Fay, apologies for the delay! Our servers are now back up. If you had to book another rental at the last minute, please contact our customer service to be refunded the extra cost.

[Drivy (not active; follow @GetaroundFR) @drivy]

@ere_me_now Hi @ere_me_now, sincere apologies for the delay! Our servers are back up now, we hope you were able to begin your rental in the end. Please feel free to DM us your rental details if you're still experiencing issues.

[Drivy (not active; follow @GetaroundFR) @drivy]

@Amine_988 Hello @Amine_988, we're truly sorry for this experience. Please feel free to DM us your rental details or contact our customer service at https://t.co/gYb3aufZIc and we'll do our best to make it up to you.

[Drivy (not active; follow @GetaroundFR) @drivy]

@ryadalsturt Hello @ryadalsturt apologies for the delay! Our server is back up, the problem should now be fixed. We're truly sorry for the inconvenience.

[Drivy (not active; follow @GetaroundFR) @drivy]

Our server is coming back up. Thank you for your patience! If you've been attempting to check in or out via the app, we invite you to please try again now.

[Drivy (not active; follow @GetaroundFR) @drivy]

@SpaderGabriela Hello Gabriela, we're very sorry for the inconvenience. Please contact our customer service at https://t.co/gYb3auxB6M so they can assist you with your refund.

[Drivy (not active; follow @GetaroundFR) @drivy]

@angusbrash Hi Angus, apologies for the delay! We've just followed you, please feel free to send us a DM with your rental details.

[Drivy (not active; follow @GetaroundFR) @drivy]

@CharkiTazi Hello Amine, our phone numbers are as follows:
France: 01 76 24 13 92 
UK:  0808 164 0601 
Spain: 93 220 0262
Germany: 030 255 553867
Austria: 720 884439
Belgium: 09 298 16 71

[Drivy (not active; follow @GetaroundFR) @drivy]

@peskadero Hello Santiago, please send us a DM and we'll try to find this information out for you.

[Drivy (not active; follow @GetaroundFR) @drivy]

We are still experiencing technical issues. If you are unable to end your Open rental:
1. Take photos of the car (exterior and interior), fuel levels and mileage.
2. Take a screenshot of the car’s location.
3. Place the keys in the car and contact Drivy customer service.

[Drivy (not active; follow @GetaroundFR) @drivy]

@erikpr1994 Hi Erik, would you please send us a DM with your full name and the email address on your Drivy account?

[Drivy (not active; follow @GetaroundFR) @drivy]

@mathilger Hi @mathilger, our customer service numbers are as follows:
France: 01 76 24 13 92
UK: 0808 164 0601
Spain: 93 220 0262
Germany: 030 255 553867
Austria: 720 884439
Belgium: 09 298 16 71