Shelly Jeffcott 🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿

User Research Lead, Office of Chief Designer @scotgov | SQEP #humanfactors | Ex #NHS & @Monash_SPHPM | Hon Sen Lecturer @edinsurg_online | Sing Swim Stina Tova

[Dr Jenna Breckenridge @Jen_Breck]

Excited to publish my @ESRC policy fellowship research with @ScotGovNCS on how we define evidence and improve Scottish social care

⭐️ Video summary
https://t.co/XkliNylpyF

⭐️ Full report https://t.co/xvj0tnBm2t

[Just a care home girl @Justacarehomeg1]

Ironic that trauma informed practice is a buzz word just now. Reminds me when it was all about resilience. So firstly we had to learn to cope with poor conditions in social care and now we need to learn to heal from poor conditions. How's about stop the poor conditions?

[Nannypod @DeakinSue1]

Daily experience of many healthcare staff . #humanfactorsergonomics

[Joanne Hughes @Mothers_Inst_UK]

Love this

[Jordan Nicholls @JordanNicholls]

The @psmn999 is an essential network. It brings together people who care deeply about their patients & have a genuine passion to improve the care they receive.

The experience in the room & the collaboration and support given is unparalleled, and has made me much better at my job

[Shelly Jeffcott 🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 @drjeffcott]

@ErgoFran @KenCatchpole @DeakinSue1 @neilspenceley @HorsleyCarl Counting on it! Loving the podcast so much 👏👏

[Shelly Jeffcott 🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 @drjeffcott]

@KenCatchpole @DeakinSue1 @ErgoFran @neilspenceley @HorsleyCarl Am on mat leave but I do still exist and am working in Scotland 👌 I’m in lead user research role in Scot Gov with social care support, rather than previous decade in NHS. Love Ackoff’s quote about better to do the right thing wrong than the wrong thing right! Love Neil & Carl!

[Grier McGhee @GrierAHP]

….just this 👇

[Al Ross @A_R_oss]

As well as our MSc and PGCert we are now offering a part-time distance learning 20 credit course in applied Human Factors for those working in health systems, running for 13 weeks from April 15th 2024. https://t.co/3tKPXVCYbl
@pbnes @HFHealthcareUK

[Aine Carroll @AinemCarroll]

Happy Nollaig na mBan to the circles of women in my life 🙏

[Alyson Walker @alysonwalkerRHC]

Using a co-design approach for healthcare improvements is rewarding, effective and fun.

I couldn’t be prouder of our work so far to transform patient & family experiences of coming to the operating theatre.

#design #empathy

@SQSFellowship @designcouncil @operanomad

[Shelly Jeffcott 🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 @drjeffcott]

@AinemCarroll Thank you ☺️ I posted pics of Stina at this age so thought it was the least I could do for Tova! We are so thrilled. Merry Christmas to you too 🥰

[healthandcare.scot @hacscot]

“’What matters to you? How can we support you to meet your human rights or support you to have a dignified life?’

“It’s through those conversations that innovation happens , in the tiny spaces of everyday moments of the heart.” - @hegeit

#DigiFest23

https://t.co/UtQiJV9jB5

[maureen mcateer 💙 @maureenmcateer]

It’s hard to explain what it is like in services that support children & families at this time of year. A passionate & committed but weary children’s services workforce holding all the joy, the loss, the hope, & the hurt with & for families. No other job comes close imho.

[Ken Catchpole @KenCatchpole]

@ChrisElston1912 @doctorcaldwell @ColliganRuth01 @AlanJCard @KenZeroHarm @jun_soojin @JWailling @AdamJohns88 @nialldowney @s_iwanczak @DrGetafix @StevenShorrock @TheIHI @helenh49 @TerryFairbanks @lokinski @carayonp @DrAlhawsawi @davidjvaughan @Francois_JAULIN @goodsworthy @dr_alwilliamson @pbnes @ZeroPatientHarm @Robert_J_deBoer @DorothyBreen2 @donberwick @JHForg @NPatientSafetyB @JohnsHopkinsSPH @PLAN4ZERO @commonwealthfnd @JKFfoundation @EmilyJerry @MedStarIQS @Harvard @hhask @pfps_us

[Cormac Russell @CormacRussell]

Health isn’t an individual medical issue; it's a social & political one. Hence, population health improves due to collective, not just individual agency, which, in turn, means health improvement requires community building, not signposting or linking of individuals to activities:

[Shelly Jeffcott 🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 @drjeffcott]

@spbsurgery @greg_ekatah @RhonaFlin @NOTSS_lab @ggyrach @nikkimaran @RCSEd Some of the best, brightest, kindest, most determined and hilarious people I know 😌 Thank you for everything you have done for patients and staff within surgery and beyond through Scotland’s groundbreaking and innovative behavioural markers work. So nice to see you all together!

[Simon Paterson-Brown @spbsurgery]

Just before we recorded a podcast with @greg_ekatah to discuss the NOTSS 20 year timeline with @RhonaFlin @NOTSS_lab @ggyrach @nikkimaran Podcast will be available next week from @rcsed

[Ken Catchpole @KenCatchpole]

Excellent systems safety guidance, covering organization, supplies, workspace, task design, labelling and behaviors. A great example of how human factors engineering in anesthesia can be done in a straightforward practical way.
https://t.co/9t1ZwoKH6R

[Merope @meropemills]

Pleased to see recommendations on #MarthasRule have gone to government. Thanks to @PSCommissioner for her hard work on making this happen. Patients deserve a stronger voice in their own care

https://t.co/88yQhiNgpx