Dr Koh Whistleblower

Former Chief Medical Officer & Whistleblower at CommInsure

[Dr Koh Whistleblower @drkohComminsure]

When corporate spin fails to impress #Orr #Banksrc

[Dr Koh Whistleblower @drkohComminsure]

Who always pay the price...

[💧Michael West @MichaelWestBiz]

Cricket Australia whistleblower blows whistle, loses job. CA confims investigation into contracts-for-mates
#auspol @boganintel
https://t.co/TB2BP9XzDc

[Dr Koh Whistleblower @drkohComminsure]

As I've said before, important to look at older life insurance policy definitions enacted at inception before declining heart attack claim. Such an obvious @AFCA_org_au decision that insurer should have considered reputational damage.

https://t.co/7Fpsy9g3Qe

[Dr Koh Whistleblower @drkohComminsure]

@marinabaysands

[EDDIE CHENG @ecomEddie]

spent a few nights at Marina Bay Sands in Singapore last week and it completely broke my brain about what customer service actually means

30 minutes after we checked in, a hotel worker accidentally opened our suite door for different guests. She saw me on the sofa, apologised, closed the door.

Five minutes later: WhatsApp message from my hotel rep apologising, confirming it was our room, their error.

They later refunded 50% of the night. Waived all our extras- food, drinks, amenities. Sent gifts to the room.

Not because we complained. We didn't even mention it. They just handled it.

I haven't experienced anything like that in years. Not in the UK, not anywhere in Europe or America. The bar has dropped so low that basic proactivity feels like magic.

All the little details. Just... showing up. Being responsive. Caring that they made a tiny mistake.

anyway I'm staying there again next time I'm in Singapore

The thing that gets me is how rare this is now. It shouldn't be remarkable that a luxury hotel actually delivers on the luxury part. But here we are.

[Dr Koh Whistleblower @drkohComminsure]

Australia’s whistleblower laws protect not the truth https://t.co/oCMdvuKHA9 via @IndependentAus

[Dr Koh Whistleblower @drkohComminsure]

Delayed insurance claims... Again

https://t.co/qDfomwGY1z

[Dr Koh Whistleblower @drkohComminsure]

AFCA: person does not need insurance for a DIAGNOSIS of multiple sclerosis or any of the other conditions. They need insurance for the condition itself, for the serious impact MS may have on their life. https://t.co/L9lc8k9Alz

[Dr Koh Whistleblower @drkohComminsure]

Insights from the ASIC whistleblower questionnaire: July 2024 to June 2025

https://t.co/MloQM5jFC0

[Dr Koh Whistleblower @drkohComminsure]

Those parliamentary benefits do Wells go far. That and the jobs for mates. No wonder populace disillusioned.

[Quentin Dempster @QuentinDempster]

The rules? Snouts in trough: Hey ⁦@AlboMP⁩ in a cost of living crisis it would be wise to review the “family reunion”rules. Revelations about Anika Wells and Don Farrell’s “family reunion” allowable but indulgent taxpayer expenses exposes your duopoly’s cynicism.

[Dr Koh Whistleblower @drkohComminsure]

Some insurance staff used vile terms to describe claimants and ultimately added to their stress

https://t.co/fAsauymHeF

[Dr Koh Whistleblower @drkohComminsure]

Insightful report on how insurance claims can improve and not push claimants to stress and suicide

https://t.co/rdOeHysqYE

[Dr Koh Whistleblower @drkohComminsure]

Wow

https://t.co/hugMQ7wv4x

[Dr Koh Whistleblower @drkohComminsure]

The first thought I had was... Cane toads...

I'm in a cynical mood...

[The Best @TheBestqueenx]

This is what happened when a pack of wolves was released into Yellowstone National Park.

[Dr Koh Whistleblower @drkohComminsure]

Sigh...

[David Pocock @DavidPocock]

🇦🇺 pays $1.5mil per person each year to detain people on Nauru.

During last Senate Estimates, I asked about links to organised crime and value for money, I was told there is no need for concern.

Now whistleblower evidence paints a very different picture.
https://t.co/dj4s8ToQoM

[Dr Koh Whistleblower @drkohComminsure]

This could mean CFS negative selection will tank IP & TPD viability: https://t.co/glHuLQIfua

If consideration of insurance implications is the only barrier stopping participation in research, have participants truly made informed consent when that mere barrier is removed?

[David Pocock @DavidPocock]

People are being discriminated against based on their DNA test results - and it is stopping people getting tests they may need.

It has to end.

I urge the Govt to follow Canada’s lead and ban life insurers from requesting results.

https://t.co/4L9j7fWcEb

[Dr Koh Whistleblower @drkohComminsure]

@Lyshrose @Richard_D_Boyle @jmwhistleblower @TroyStolz @AASGAAbuse @Peter_Fox59 @MurdochCadell We've gotta stick together. Who else would truly understand?

[Dr Koh Whistleblower @drkohComminsure]

Has anyone asked what prompts were given to the AI when it was used in generating the report? Did they just say to the AI: this is the outcome we want, go create a report that supports this outcome...

[Antipoverty Centre @antipovertycent]

Thanks @AmyRemeikis for being the only person in media to remember what the Deloitte report that used AI is about – that they couldn't provide the government with anything to say their system of welfare punishment is operating lawfully.

Payment suspensions must stop.

[Karl Mehta @karlmehta]

What this incident demonstrates:

AI isn't the problem. Inadequate governance is.

Organizations need hallucination detection, citation verification, and human oversight at every material claim.

The winners won't deploy fastest. They'll deploy responsibly, and prove it.

[Dr Koh Whistleblower @drkohComminsure]

IMO it's not AI per se but the humans behind it using it without disclosure, without proofing, and without integrity

[Dr Rhonda Garad Difficult by Design @RhondaGarad]

@BarbaraPocock Also, clearly, we've learnt nothing from Robo debt. Al models have destroyed the lives of thousands of people and yet they keep creating new ones. The slightest error in Al modelling scales up to major, life destroying errors.

[Dr Koh Whistleblower @drkohComminsure]

Anyone remember this high quality work https://t.co/dNW76WVAtF

[Barbara Pocock @BarbaraPocock]

Shame on Deloitte. Bigger shame on Govt: $440k contract for rubbish work: “Deloitte has admitted to using generative AI for a core analytical task; but it failed to disclose this in the first place.”

[Dr Koh Whistleblower @drkohComminsure]

Deloitte admits using AI in $440k report

Tsk tsk....

Perhaps there should be a law that professional reports require a compulsory disclosure of use of AI. And that all output can be traced backwards to see how it was derived (Provenance) @DavidPocock

https://t.co/hK4JcfC9sK