Travelling with @British_Airways is rarely a great experience these days. Original flight cancelled, no online checking available so split from daughter as both allocated middle seats, no policing of excessive hand baggage so now a delay whilst some gets put in the hold.
@British_Airways I am somewhat frustrated that you have cancelled my flight and that the number you have provided to resolve the situation says you are too busy to take calls. Can’t find an email address. Pretty rubbish really. What am I supposed to do??