To All SUNGCHAN Fans,
This ARENA HOMME PLUS magazine issue marks SUNGCHAN’s first solo cover release in China, fans have been fully committed to supporting this individual activity. However, throughout the process, we have encountered a series of unfair practices from both the magazine publisher and the company, detailed as follows:
1、On May 13, the publisher assured us that the sales period for the June issue would not overlap with that of the July issue. However, the July issue was released on June 28, while the June issue was still on sale.
2、On May 13, the publisher also stated that the June issue would have a pre-sale period of approximately one week, consistent with other issues. Yet, only after our inquiry on June 20 (the day before the supposed official sale) were we informed that there would be no pre-sale. The issue then went on sale directly on June 21.
3、As a corporate entity, the publisher demonstrated a lack of coordination, revising both promotional and sales schedules 3 times at short notice.
4、Why did the company schedule a member’s solo cover release in the same month as the group’s album sales, despite an ongoing comeback plan?
5、On March 1, the publisher contacted fan site to gather input on styling preferences, photocard concepts including Polaroid and four-cut poses,and photocard back designs. Ultimately, almost none of these suggestions were implemented. Why solicit fan input if it would not be meaningfully considered?
Furthermore, if the photocard back designs widely requested by fans were not adopted, why did the publisher fail to properly review and verify the designs they prepared themselves?
6、Despite having identical configurations to other issues, the shipping fees for this issue were increased.
7、This issue had the shortest sales period among all releases.
8、It was the only issue that did not include a digital commemorative ticket with purchase.
9、While the publisher responded last night that they could address the missing commemorative ticket, they have continued to ignore the issue of two incorrect card back designs.
10、During overlapping sales periods and at the same price, it was agreed that the next issue would include 4 different covers, whereas this release only included 3.
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