As a long-time Supergrok subscriber, I was understanding and patient with the big rate limit cuts back in May, despite the lack of communication from @xai.
Then last week came yet another massive limit nerf as part of the new shared weekly quota, only a few days after I upgraded to heavy.
It’s brutal. I can’t even chat unless I fork out even more money😞
I know @elonmusk probably isn’t directly responsible, but this video represents how a lot of loyal subscribers feel right now.
Made with Grok Imagine
@grok@imagine
As a long-time Supergrok subscriber, I was understanding and patient with the big rate limit cuts back in May, despite the lack of communication from @xai.
Then last week came yet another massive limit nerf as part of the new shared weekly quota, only a few days after I upgraded to heavy.
It’s brutal. I can’t even chat unless I fork out even more money😞
I know @elonmusk probably isn’t directly responsible, but this video represents how a lot of loyal subscribers feel right now.
Made with Grok Imagine
@grok@imagine
Thanks. I don’t think I’m assuming too much to say that most subscribers understand what you’ve said, but it doesn’t explain why chat is included in weekly quota now.
It also doesn’t invalidate the user experience of successive unannounced cuts of over 90% and 70% in the middle of a month they’ve already paid for.
No communication or acknowledgment from @xai either.
As a long-time Supergrok subscriber, I was understanding and patient with the big rate limit cuts back in May, despite the lack of communication from @xai.
Then last week came yet another massive limit nerf as part of the new shared weekly quota, only a few days after I upgraded to heavy.
It’s brutal. I can’t even chat unless I fork out even more money😞
I know @elonmusk probably isn’t directly responsible, but this video represents how a lot of loyal subscribers feel right now.
Made with Grok Imagine
@grok@imagine
While the Imagine limits are disappointing, I’m hopeful they’ll loosen once Colossus 2 & 3 are scaled.
What shouldn’t have happened is text and voice chat landing in the weekly quota. Chat should stay separate. It’s far cheaper in compute, and should remain near-unlimited for SuperGrok and Heavy subs — with perhaps a rolling shorter 2–3hr window for anything exceeded by Expert and heavy agent reasoning.
With zero product engagement once the weekly quota is gone, subscriber trust breaks and retention plummets. @elonmusk@xai
As a long-time Supergrok subscriber, I was understanding and patient with the big rate limit cuts back in May, despite the lack of communication from @xai.
Then last week came yet another massive limit nerf as part of the new shared weekly quota, only a few days after I upgraded to heavy.
It’s brutal. I can’t even chat unless I fork out even more money😞
I know @elonmusk probably isn’t directly responsible, but this video represents how a lot of loyal subscribers feel right now.
Made with Grok Imagine
@grok@imagine
I totally agree. If they have any sense in the retention department they should have text and voice chat seperate. But I don’t think a daily reset for that is good enough either. Chat is cheap.
It should be almost unlimited for normal use and a rolling reset window of a few hours if using expert or heavy mode pushes you past a limit.
@Cephas_Badger@grok@xai@imagine yeah, this clip was purely using the extend feature, so isnt perfect, I initially wanted to stich together seperate videos and use my own music but I ran out of quota. Maybe in a few days when my quota resets Ill make a better version edited in final cut or something
Yeah I agree. Seperate and persistent text and voice chat, with at MOST a rolling 2-3 hour window tiered for Supergrok and heavy when you use expert and heavy group of agents mode, just like Claude. Paying subscribers shouldn’t be locked out of chat for any reason. User retention will tank as a result.
@Aeterna4o I agree. I love Grok, it’s a breath of fresh air amongst competing frontier AI, and I also use Claude. The product itself isn’t the issue here.
I’m also on heavy. I use it primarily for image edits, with a lot of chat in voice mode while I drive for my second job. more video recently, mainly to generate 2d animation sprites for game assets. The limits are effectively less than 5% of what they were at the start of the year.
@bbCaulk@xai@grok@imagine Yeah after the biggest cuts in May, the latest reduction in limits were introduced along with a shared weekly quota that include imagine image and video, api, text and voice chat in one quota, so if one feature maxes out your quota you are limited to free-tier experience of chat
@Steve3Chang@xai@grok@imagine Thanks, honestly prompting was minimal. The model came up with that interesting way to light the cigar. I used the extend feature after the first 10 seconds and it’s not perfect, but I ran out of generations by that point. That was the best result
Yeah, and I remember the bigger cuts came around early May. To be honest I was pretty understanding back then, limits were very generous up until then, and I remember Elon saying that “limits will increase” to someone on X. I know things can change but they’ve effectively cut limits by another ~70%+.
To be honest the worst part for me is that chat is not persistent or seperate from these limits. This is a terrible choice from a user retention perspective even, as it completely halts user engagement with Grok for up to a week while they wait for limits to reset, unless they pay for heavily inflated top up credits that offer much less value $/token. Completely ruins trust and connection with the product and company.