@MAS I’ve been waiting two days for a response to my DM. Tried calling customer services again today, after half an hour on hold they hung up on me. Never in my life have I experience such terrible customer service. Over 15 phone calls and still no confirmation of my refund.
@MAS worst customer service ever! Requested a refund on my connecting flight from Delhi to Kuala Lumpur as my flight from London to Delhi was cancelled. I have spoken to six different people and all have told me different time scales for the refund, 2 weeks, 3 months and 6 months
@MAS was told a supervisor would call me back, they never did. Nobody at MAS has a clue what’s going on and cannot actually confirm my refund. Absolute joke of a company, do not fly with Malaysia Airlines!!
@realDonaldTrump But what about white supremacy groups such as the KKK and Neo-Nazi’s, shouldn’t they be designated as terrorist organisations? Or is their money too important to you, your campaigns and your golf courses?