@USAA_help Yes, I have sent a dm about it. We are tired of this. She paid years and years of premiums, always telling everyone about USAA and know you won't make the claim usuable.
@USAA You are letting our deceased mother down after years of believing in your product. Her only three children , two of which are members are not getting the roofing claim due to their inherited property because of red tape convenience jargon.
Shame shame shame