wow! @AmericanAir how upsetting to only offer me a $50 credit after I spent over $1000 per ticket for five people on two flights that had major data issues, engine trouble, severe delays, and no air condition while grounded in Aruba. a refund for at least one way would be nice.
@AmericanAir can someone please respond to my emails and inquires? I had a horrible experience with your airline and really need to speak with someone ASAP.