Sunandan Datta

Medico with a passion for cricket played at the most unplayable of places.. A football enthusiast with a devilish taste to it!

[Sunandan Datta @dsunandan]

@cinchuk Bought a car from you. Has no service book. Advert did NOT mention that this was missing. I’m really disappointed. Please help.

[Sunandan Datta @dsunandan]

@SamsungIndia after all the waiting and “patience” all that you offer is a grand zero! I will await the outcome from consumer court appeal. Thanks for your relentless support. I shall NEVER be your customer again.

[Samsung India @SamsungIndia]

@dsunandan Hi, we know waiting can be tough, and we truly appreciate your patience. Our team is on it and will reach out soon with updates.

[Sunandan Datta @dsunandan]

@SamsungIndia Patience is a virtue only when its reasonable. I’ve been waiting for nearly 3 weeks now, and reassurance is all that i get in return. It’s frustrating and pathetic handling of the entire situation.

[Samsung India @SamsungIndia]

@dsunandan Hi, we know waiting can be tough, and we truly appreciate your patience. Our team is on it and will reach out soon with updates.

[Samsung India @SamsungIndia]

@dsunandan Hi, we know waiting can be tough, and we truly appreciate your patience. Our team is on it and will reach out soon with updates.

[Sunandan Datta @dsunandan]

@SamsungIndia very clearly you’re a company that is focused on selling products and then letting the customer bear the hassle of dealing with your faulty products. Clearly no accountability. Awaiting outcome from consumer court! No other option left.

[Sunandan Datta @dsunandan]

@SamsungIndia more than 2 weeks now, you still haven’t been able to solve the problem. The LED panel seems okay, motherboard is at fault. Absolutely clueless service centre. Pathetic customer support all along!

[Sunandan Datta @dsunandan]

@SamsungIndia more than 2 weeks now, you still haven’t been able to solve the problem. The LED panel seems okay, motherboard is at fault. Absolutely clueless service centre. Pathetic customer support all along!

[Sunandan Datta @dsunandan]

A quick dive into your @SamsungIndia community shows that this particular model (UA55AU7600KXXL )has had repeated complaints. A company as big as yours doesn’t have to courtesy to replace a defective panel and is happy to quote a substantial repair bill instead! Pathetic!

[Sunandan Datta @dsunandan]

@SamsungIndia How conveniently you go into hiding and start ignoring dissatisfied customers hoping that they will get fed up stop expressing their dissent online. Stellar customer support that’s in line with your faulty products.

[Sunandan Datta @dsunandan]

A quick dive into your @SamsungIndia community shows that this particular model (UA55AU7600KXXL )has had repeated complaints. A company as big as yours doesn’t have to courtesy to replace a defective panel and is happy to quote a substantial repair bill instead! Pathetic!

[Sunandan Datta @dsunandan]

A quick dive into your @SamsungIndia community shows that this particular model (UA55AU7600KXXL )has had repeated complaints. A company as big as yours doesn’t have to courtesy to replace a defective panel and is happy to quote a substantial repair bill instead! Pathetic!

[Sunandan Datta @dsunandan]

@SamsungIndia i will share the complaint number once I’ve registered the complaint. Taking customers for a ride is not acceptable. I am fed up and will never buy a product with your logo on it!

[Sunandan Datta @dsunandan]

@SamsungIndia i will share the complaint number once I’ve registered the complaint. Taking customers for a ride is not acceptable. I am fed up and will never buy a product with your logo on it!

[Sunandan Datta @dsunandan]

@SamsungIndia despite being “truly sorry “, your customer support team is still not authorising complimentary replacement of a faulty LED panel of your tv despite reassurances. My next recourse shall be a complaint to the consumer court. Your products are clearly substandard.

[Sunandan Datta @dsunandan]

@SamsungIndia despite being “truly sorry “, your customer support team is still not authorising complimentary replacement of a faulty LED panel of your tv despite reassurances. My next recourse shall be a complaint to the consumer court. Your products are clearly substandard.

[Samsung India @SamsungIndia]

@dsunandan Hi Sunandan, we're truly sorry for your experience. Please share your contact details via DM we'll look into it promptly. Thanks for your patience! https://t.co/avriiVOR5I

[Sunandan Datta @dsunandan]

@SamsungIndia Despite continuous back and forth with your team, for about two weeks now our complimentary LED panel replacement is still pending. Please do the needful as this is really frustrating! Expect more clarity and steadfast response from your side.

[Samsung India @SamsungIndia]

@dsunandan Hi Sunandan, we're truly sorry for your experience. Please share your contact details via DM we'll look into it promptly. Thanks for your patience! https://t.co/avriiVOR5I

[Sunandan Datta @dsunandan]

@SamsungIndia I have shared my details. I have also quoted a reference number so that you don’t have to start all over again.

[Sunandan Datta @dsunandan]

@SamsungIndia i am annoyed with the lack of coordination between your customer care team and local service center. I got a call today to tell me that my tv was faulty and panel will be replaced free of cost . I get a call after 2hrs from be local service center who have no clue!

[Sunandan Datta @dsunandan]

I will refrain from buying @SamsungIndia products in future that have a warranty of a mere 12 months. The quality of your products has deteriorated to such an extent that I as a customer cannot justify purchasing a product with such poor durability. Expected better!

[Sunandan Datta @dsunandan]

@SamsungIndia it’s clear that there is some major manufacturing defect with my tv model. Please replace the panel asap free of charge as communicated earlier. I expect better from a company of your size.

[Sunandan Datta @dsunandan]

@SamsungIndia i am annoyed with the lack of coordination between your customer care team and local service center. I got a call today to tell me that my tv was faulty and panel will be replaced free of cost . I get a call after 2hrs from be local service center who have no clue!

[Sunandan Datta @dsunandan]

I will refrain from buying @SamsungIndia products in future that have a warranty of a mere 12 months. The quality of your products has deteriorated to such an extent that I as a customer cannot justify purchasing a product with such poor durability. Expected better!

[Sunandan Datta @dsunandan]

Dear @SamsungIndia , if you cannot offer a replacement product for a LED tv that barely lasts 30 months, it doesn’t speak highly of the confidence you have in your products. My faith in your products is dwindling; you will lose many more loyal customers like me. Dissatisfied!

[Sunandan Datta @dsunandan]

Dear @SamsungIndia , if you cannot offer a replacement product for a LED tv that barely lasts 30 months, it doesn’t speak highly of the confidence you have in your products. My faith in your products is dwindling; you will lose many more loyal customers like me. Dissatisfied!

[Sunandan Datta @dsunandan]

@SamsungIndia expect a response from you. Where do i send the copy of the bill of purchase for the television?

[Sunandan Datta @dsunandan]

@SamsungIndia Hi. Just DM’d you the details. Please get in touch.

[Sunandan Datta @dsunandan]

@SamsungIndia expect a response from you. Where do i send the copy of the bill of purchase for the television?

[Sunandan Datta @dsunandan]

@SamsungIndia expect a response and a resolution from you.

[Sunandan Datta @dsunandan]

@SamsungIndia expect a response and a resolution from you.

[Sunandan Datta @dsunandan]

@SamsungIndia Having purchased a 55 inch LED tv from you, i am appalled at the quality of the product and of the customer service. If a television cannot last for even 3 years, it speaks volumes about your quality. Add to that, no reply to customer support emails. Disappointing!

[Sunandan Datta @dsunandan]

@SamsungIndia Having purchased a 55 inch LED tv from you, i am appalled at the quality of the product and of the customer service. If a television cannot last for even 3 years, it speaks volumes about your quality. Add to that, no reply to customer support emails. Disappointing!