Why accept an order if availability is a problem? Customers deserve transparency, not repeated assurances without action.
@amazonIN@AmazonHelp@IqooInd Please investigate and confirm when my order will actually be shipped. I need a clear answer, not another generic response.
Extremely disappointed with Amazon Indiaโs service. I ordered an iQOO 15R (12GB/256GB, White) for โน55,200, with delivery scheduled for October 22. My order is still stuck on โPreparing for dispatch.โ
I have contacted customer support multiple times through calls and chats,
raised complaints, and even reported the issue here on X. Your team acknowledged an availability issue, yet there is still no shipment confirmation or clear update.
Hiii @AmazonHelp i have contacted Amazon customer support multiple times through calls, chats, and X, but my order status has not changed from โPreparing for dispatch.โ I keep receiving the same generic response that it will be shipped as soon as possible.
@AmazonHelp My delivery date is October 22, Please escalate this issue to the relevant fulfilment team and provide a clear, specific update on why the order has not been dispatched and whether delivery by October 22 is still expected. I do not want another generic assurance.