@TradingLucid Yous need to focus on your poor support team, days for a Ticket reply and then fobbing traders off to contact platform support this should be your job, yous take traders money it’s your responsibility offering a service
@TradingLucid What about if you fixed your support, and actually hired staff that could resolve problems and investigate instead of telling them to contact platforms.
Yous take payment and offer these platforms therefore yous are responsible for fixing issues and making things right