@united how come the refund page hasn’t worked in a week and you’re not fixing it? Online chat said it would be fixed “right away” and to keep checking. That was days ago.
Quarantining @ Conrad St James in June meant only being able to order room service. Got food poisoning and since no one else reported being sick, Conrad takes no responsibility unless I have test results from a stool sample. REALLY?! I expect more from a brand like @ConradHotels
Not surprised that @ConradHotels is silent on the matter since they’re unwilling to do anything, but @HiltonHotels, do you know how poorly your brand is treating poisoned guests?
@GetSpectrum@Ask_Spectrum internet cable severed, tech abandoned job with no communication. Call center unsympathetic and unwilling to help. Awful customer service, you should be ashamed!