The #pandemic has put high street stores under immense pressure. But it's not the end of our town and city centres. @wards03 explains how we need to rethink our approach to #customerexperience (#CX). Read more https://t.co/qMNvrutFCn #brilliantCX#retail
In our latest webinar Tom Mullen set-up Agent Assist in under 30 minutes using #Twilio and #GoogleCloud#CCAI to create a uniquely powerful desktop for unparalleled customer experience and agent performance.
Check out what we have learnt!
https://t.co/n79XJbLKLr
Watch our webinar recording in which Tom Mullen built an AI platform from scratch in 30 minutes that reduced call volumes whilst improving customer experience, using @twilio and @GCPcloud
https://t.co/8dNdnsPxW9
#ContactCenter#callcenter#AI
At the DVELP #bookclub we share good reads that help us grow both professionally and personally. This one is super relevant for #remotefirst companies like us, where the team stretches across many countries and cultures. What is your book for the month? https://t.co/g9FGZ9D8rS