@WrenKitchens We have had the worst experience using Wren kitchens firstly they delivered our dream kitchen in Castle Rock every single door, drawer had damage scrapes and chips on them.We have then had a re delivery of apparently new doors and drawers and these again are damaged
@WrenKitchens don’t buy anything from wren substandard material at inflated prices We have had a damaged kitchen sent the replaced with yet another damaged kitchen totally shocking Trading standard informed Please read reviews b4 buying consistently terrible
@WrenKitchens don’t buy anything from wren substandard material at inflated prices We have had a damaged kitchen sent the replaced with yet another damaged kitchen totally shocking Trading standard informed Please read reviews b4 buying consistently terrible
@mywrenreview@WrenKitchens They said they would cover the costs of my kitchen installer to remove the kitchen and reinstall it with the new doors and realign all drawer runners as there wrong when I sent them the bill of £1500 they offered £200 said should only take a day 🖕
@mywrenreview@WrenKitchens Sounds exactly the same as what they are telling us but enough is enough now we are still within our 30 days so hopefully will be a shorter process...
@mywrenreview@WrenKitchens It’s so stressful we don’t even have any worktops on as we have ordered granite from another company but obviously can’t get them installed. You weren’t dealing with Neil Wheldon in customer care were you?
@mywrenreview@WrenKitchens I called them as soon as the delivery arrived to which they said they will replace all the doors and panels so they was aware of it immediately I had the units installed as I thought it would just be changing the doors.i thought it was just a one off batch!
@mywrenreview@WrenKitchens Did you pay for all your kitchen then? Has it been installed? Who have you been dealing with at wren? Sort for all the questions 🙄
@mywrenreview@WrenKitchens They said to us that they could not accept our rejection of the kitchen as they have replaced it but now that we have opened the replacement it’s the same condition surely they’ve not got a leg to stand on?
@mywrenreview@WrenKitchens We paid our deposit on credit card then the balance we paid via debit card. We have spoken with trading standards who have forwarded us over a letter template which we have sent to wren.
@mywrenreview@WrenKitchens Did they collect your damaged kitchen then before refunding the money? Also how long did this all take for you? Any help is appreciated as you can imagine we’re pulling our hair out!
@WrenKitchens We have had the worst experience using Wren kitchens firstly they delivered our dream kitchen in Castle Rock every single door, drawer had damage scrapes and chips on them.We have then had a re delivery of apparently new doors and drawers and these again are damaged
Did they collect your damaged kitchen then before refunding the money? Also how long did this all take for you? Any help is appreciated as you can imagine we’re pulling our hair out!
Hi we had the kitchen delivered on the 19th Sept so we are still within our 30 days. We have sent an email asking for a full refund should we send a formal letter?