TheWanderingSoul

Old soul in a millennial body.... Just here for the goss...

[TheWanderingSoul @DWanderinSoul]

@ATTHelp I am going to tell everyone around me to not engage with att.

[TheWanderingSoul @DWanderinSoul]

@ATT i still have not received the resolution to my problem

[TheWanderingSoul @DWanderinSoul]

@ATT This was back in July 2023. We are in December 2023. The credit still doesn’t show on my account. My husband who is the account owner has called your customer care multiple times and they have told us they cannot do anything about this.

[TheWanderingSoul @DWanderinSoul]

@ATTHelp I have already DMed you. Please check in your messages from 2 weeks ago. We just spoke to another att agent and were told again the same thing. We were told that att made a mistake and it can not be fixed.

[TheWanderingSoul @DWanderinSoul]

Why is a chat bot responding? How is that going to help the issue?

[TheWanderingSoul @DWanderinSoul]

@ATT @ATTHelp I still havent heard back from you. I have been an attorney customer for almost a decade and very disappointed with the level and quality of service to your customers. I am going to recommend to everyone around me to not use Att. Thanks for nothing!

[TheWanderingSoul @DWanderinSoul]

Why is a chat bot responding? How is that going to help the issue?

[TheWanderingSoul @DWanderinSoul]

Why is a chat bot responding? How is that going to help the issue?

[AT&T Help @ATTHelp]

@DWanderinSoul We want to help turn this experience around. Please send us a DM, so we can go over your case ^SantiagoM

[TheWanderingSoul @DWanderinSoul]

@ATTHelp Just DMed.

[TheWanderingSoul @DWanderinSoul]

@ATT I had exchanged my iPhone 13pro for a 14pro from one of
your locations in Austin Texas. I was eligible for a 700$ discount to get applied on a prorate basis every month. The store agent told me that you should see the credit after your third billing cycle. #ConsumerRights

[TheWanderingSoul @DWanderinSoul]

@ATTHelp I just need the credit applied on my number. I am disappointed that it has come to me providing feedback and asking for support on a social media platform. @ATT #poorcustomerservice

[TheWanderingSoul @DWanderinSoul]

Absolutely horrible customer service. I don’t know who can help me but very very disappointed with the service.

[TheWanderingSoul @DWanderinSoul]

@ATT This was back in July 2023. We are in December 2023. The credit still doesn’t show on my account. My husband who is the account owner has called your customer care multiple times and they have told us they cannot do anything about this.

[TheWanderingSoul @DWanderinSoul]

@MBonvoyAssist No one has contacted me yet from the property. The service is just getting poorer. I just asked for some plates, silverware and napkins and all we were sent was this. @MBonvoyAssist @Marriott

[TheWanderingSoul @DWanderinSoul]

Guest experience at a 4 star property of @Marriott these days comes with a fitted bedsheet which doesn’t fit and has holes in it. If this is what a @MarriottBonvoy member gets, I don’t even want to know what would be the experience for a non-member.

[Tesla @Tesla]

Giga Texas achieves production of 5k Model Y/week

[TheWanderingSoul @DWanderinSoul]

And we gave up our credits with another provider and it costed us a lot of money to move. Such horrible service, please teach your sales agents to not con your customers. @ATT I would like an explanation for this and compensated for this ASAP.

[TheWanderingSoul @DWanderinSoul]

We got a bill today and saw the bill to be significantly more than it was confirmed to us. Very disappointed about all the incorrect information provided to us. The only reason we switched was that it made sense for the long term, but it is now costing us an arm and a leg!

[TheWanderingSoul @DWanderinSoul]

We got a bill today and saw the bill to be significantly more than it was confirmed to us. Very disappointed about all the incorrect information provided to us. The only reason we switched was that it made sense for the long term, but it is now costing us an arm and a leg!

[TheWanderingSoul @DWanderinSoul]

@ATT I recently ported from another provider to Att and the agent had confirmed these promotional discounts to us and we just got our first bill only to see none of the discounts applying and the installation fee was applied which your agent had confirmed that it was waived.

[TheWanderingSoul @DWanderinSoul]

@ATT I recently ported from another provider to Att and the agent had confirmed these promotional discounts to us and we just got our first bill only to see none of the discounts applying and the installation fee was applied which your agent had confirmed that it was waived.

[TheWanderingSoul @DWanderinSoul]

@Roymouni Take a bow… fabulous performance!!! #staroftheshow
(Second best in the movie after @iamsrk 🙈)
#BrahmashtraReview

[TheWanderingSoul @DWanderinSoul]

#BrahmashtraReview just finished watching the movie… I am really confused… was it supposed to be desi version of Multiverse or an over the nauseating love story? Special effects were mind blowing though…

[TheWanderingSoul @DWanderinSoul]

@EliMcCann @ChetanDhadankar @schwetat