@ZomatoIN@deepigoyal Had a less than ordinary experience with my recent order. I have tried reasoning with your cust. suprt but to no avail. It seems you guys are out to make it difficult for consumrs to get in touch with you and ensure that they are left with out a soln..
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I was wrongly charged a cancellation fee for my trip on 27 Nov when i was told by the driver to cancel my trip since he was unwilling to come to my location. But @UberINSupport believes that the driver reached my location and waited for more than 5 mins. Please clarify.