eApps_Status

Follow this for status updates related to service issues or outages

[eApps_Status @eApps_Status]

RIC Network Impact - Ongoing - https://t.co/vJ1meEOVYk team is aware of a connectivity problem to our Richmond Data Center and is currently working on correcting it with Highest Priority

[eApps_Status @eApps_Status]

Some Jelastic Environments (PaaS) being impacted - https://t.co/vUp0ku8jXA team has identified a problem with one of the hardware nodes in our Jelastic platform (PaaS) and is currently working on migrating environments to a healthy node.

If you get any questions, please rea...

[eApps_Status @eApps_Status]

Upstream providers Lumen/CenturyLink/Legacy Level3 network issues in EU northeast - https://t.co/xAreVWa2K1 team has become aware of an upstream provider issue affecting traffic coming from Northeast of Europe to Total Uptime.

Total uptime is looking for alternate routes to...

[eApps_Status @eApps_Status]

ATL DC Outage - Emergency Declared - https://t.co/W4w2EFW73z is currently aware of a problem affecting ATL data center and is working with highest priority.

[eApps_Status @eApps_Status]

Ticket System / Ticket Submission Issue - Resolved - https://t.co/tlw8HWmH74 issue creating tickets from our ticket system at https://t.co/TFFudUYsHq. Customer that have any issues creating tickets should contact use at [email protected].

[eApps_Status @eApps_Status]

Ticket System / Ticket Submission Issue - https://t.co/q7mfSW7cSs are currently aware of an issue submitting tickets from our ticket system at https://t.co/ffNJhG3GTk and the tickets area in our customer portal. Our team is working on resolving this issue. In the main time, ti...

[eApps_Status @eApps_Status]

Jelastic Platform RIC – Hardware issue - Resolved - https://t.co/R3D8lJ8T6K hardware node issue that was impacting our Jelastic Platform in our Richmond data center has been resolved. Our technicians are performing post-issue verification of all impacted services.

[eApps_Status @eApps_Status]

Jelastic Platform RIC - Hardware issue - https://t.co/le6fYPKY0X are currently experiencing issues with a hardware node in our Jelastic Platform in our Richmond data center. Our engineers are actively working on the problem.

[eApps_Status @eApps_Status]

Ticket System Upgrade Status - https://t.co/bu9XkIefBB planned upgrade of our ticket system is taking longer than expected. The ticket system will be unavailable until the upgrade is completed. We expect completion by 9 AM.

Our staff is monitoring all incoming mail queues.

[eApps_Status @eApps_Status]

ATL Data Center Outage - Update - https://t.co/fuDEgmAhNY power failure occurred in the QTS ATL (Suwanee) data center which impacted several of our racks. Power has been restored to all but one rack. Cloud Zone ATL03 and some Public Cloud (PbC) services are still off line.

...

[eApps_Status @eApps_Status]

ATL Data Center - Outage - https://t.co/Dcj0Qq2k9V team is aware of a problem impacting our ATL data center and our engineers are committed to resolve it as soon as possible. More update will be provided

[eApps_Status @eApps_Status]

East Coast Internet Connectivity Regional Issues - https://t.co/p9V6fm6rX8 are aware of an internet problem reported on the East Coast. This appears to be a regional issue not related to our Data Center provider or eApps Network.

[eApps_Status @eApps_Status]

Jelastic Platform RIC - Network issue - Resolved - https://t.co/IlDFAeAHnT network connectivity issue to our Jelastic Platform in our Richmond data center has been resolved. Our technicians are performing post-issue verification of all services.

[eApps_Status @eApps_Status]

Jelastic Platform RIC - Network issue - https://t.co/8bW0YUGaJn are currently experiencing connectivity issues to our Jelastic Platform in our Richmond data center. Our engineers are actively working on the problem.

[eApps_Status @eApps_Status]

Emergency maintenance being performed now in ATL - https://t.co/arqDx3bE8b accelerated the emergency maintenance that was planned for 3 AM tonight due to issues occurring now in ATL. The maintenance event is underway.

[eApps_Status @eApps_Status]

Google Gmail outage is widely reported on the Internet - https://t.co/6PBa5bDtP0 Gmail has been having service issues resulting in calls to eApps Support. Before calling eApps Support about mail issues please verify that this is not a Gmail issue. We are here to help you any w...

[eApps_Status @eApps_Status]

RIC Network issue - resolved - https://t.co/CeJaxfz84h data center provider had an outage on their core switches. The issue has been resolved. The duration of the outage was 10 minutes.

Customers that are seeing any issues should contact [email protected]

[eApps_Status @eApps_Status]

RIC data center - network issues - https://t.co/wawxGq1mcp are currently experiencing extreme packet loss in our RIC data center. This is under investigation at the highest priority.

[eApps_Status @eApps_Status]

Emergency Internal Maintenance - no impact on hosted services - https://t.co/GcRkOQlGEP at 8:45 AM Eastern we will be performing maintenance on our internal systems. This is a 2 hour maintenance window. The Customer Portal will be unavailable during part of this maintenance ev...

[eApps_Status @eApps_Status]

Connectivity issues in ATL have been resolved - https://t.co/JbBGzcS2nL have been informed by our data center provider that the issue with connectivity in our ATL data center has been resolved.