Laura English-Rose

A delicate blend of sweetness and acidity.

[Laura English-Rose @e__rose]

@SCSupertram conductor on the 10:38 from Malin Bridge today was rudely berating a teenager for not carrying an alternative form of payment (your card machine didn’t work) saying it was in the T&Cs of travel. Please point me towards this on your website, I can’t see it stipulated?

[Laura English-Rose @e__rose]

@TPExpressTrains why do you bother scheduling the 9:11 train Sheff to Manchester? It’s ALWAYS cancelled!?

[Laura English-Rose @e__rose]

Another @bbcstrictly, another year they don’t call that section ‘Ballas’s Analysis’ 🤦‍♀️ #lenslense #judgescorner

[Laura English-Rose @e__rose]

@Sainsburys_Bank I’m locked out of the credit card app. Have reset log in details online as it requests but still locked out, and can’t find who to contact for help. Can you help!?

[Laura English-Rose @e__rose]

@mosseri @instagram I hate the involuntary dark screen, it’s so disorientating! Please at least give the option. Captions are super hard to read. Also I won’t watch videos if I can’t choose to have sound off, so they just get skipped now 🤷‍♀️

[Laura English-Rose @e__rose]

@mosseri I hate it! Please give the option to change it back, it’s so disorientating!

[Laura English-Rose @e__rose]

Me and Rowan out at Langsett Reservoir today walking (well one of us was walking) for @StreetGames #fitandfed!

[Laura English-Rose @e__rose]

@lalecheleague wtf is this advice?? Patronising much!? If I’m looking for advice about going back to work and breastfeeding it’s because that is the right decision for my family! @PregnantScrewed

[Laura English-Rose @e__rose]

@AldiUK my partner is delighted, but where’s my salt and vinegar!? 😭

[Laura English-Rose @e__rose]

@Wickes We were hoping to be able to make an official complaint as well as trying to get our issue resolved (which isn’t going very well)

[Laura English-Rose @e__rose]

@Wickes can you send me your complaints procedure please? Your customer service rep has just said he would but has just sent an enquiry form asking us to send damage photos for a third time #badcustomerservice

[Laura English-Rose @e__rose]

@Wickes We’ve been in touch with four different people so far, but I suppose we’ll try again…

[Laura English-Rose @e__rose]

@Wickes So you don’t have a specific complaints channel, just the enquiry form?

[Laura English-Rose @e__rose]

@BandQ currently receiving terrible customer service. Getting on for three weeks and still no refund (for an item YOU didn’t have in stock after I ordered), and promises of updates which never come. #badcustomerservice

[Laura English-Rose @e__rose]

@BandQ can someone please respond to my emails and update me on my refund? It’s been a week since I was told this would take 24 hours and nothing...

[Laura English-Rose @e__rose]

@BandQ real helpful when I try to reply to a customer service email to confirm a refund (due to your error) and get this...

[Laura English-Rose @e__rose]

@MattQuinnMusic These people all look like they’re in ones and twos/small family groups with plenty of room between them 🤷‍♀️

[Laura English-Rose @e__rose]

@SheffCouncil the bin collectors didn’t turn up in Grenoside yesterday... are they coming??

[Laura English-Rose @e__rose]

@jessopwing1 any update on partners coming to 20 week scans yet? Last update said January so is this in place now? Supposed to be ‘urgent NHS guidance’

[Laura English-Rose @e__rose]

@MajorKirsten1 Are there any updates on when Jessops will finish implementing the urgent nhs guidance about partners being present at all pregnancy appointments? Last update said it would be January, do we assume that’s the case for 20wk scans now?