eahmadli

[eahmadli @eahmadli1]

@vfsglobalcare ticket 1518662. Please inform me about the results of the investigations for this ticket.

[eahmadli @eahmadli1]

@vfsglobalcare no reply from Istanbul branch. No reply from global customer care agents. Who should I get info from about ticket 1518662?

[eahmadli @eahmadli1]

@vfsglobalcare please inform me about the situation of ticket 1518662.

[eahmadli @eahmadli1]

@vfsglobalcare please give me information about ticket number 1518662.

[eahmadli @eahmadli1]

@vfsglobalcare I can't get a normal reply (not automatic) from your customer care email address. I need to know the status of my complaint ticket number 1518662. Is it still under investigation? Please give me detailed information.

[eahmadli @eahmadli1]

@vfsglobalcare is there a way of tracking the status of a complaint ticket with a number?

[eahmadli @eahmadli1]

@VFSGlobal your customer service @vfsglobalcare and your Istanbul branch damaged your reputation. Both of them are awful, and both of them are an embarrassment for such a big company dealing with such serious governmental processes.

[eahmadli @eahmadli1]

@vfsglobalcare how many times should I tell you that your Istanbul branch lost my passport and this issue has not been solved? When will you answer me? When will you look at my query? I thought the Istanbul branch was bad but seems like @VFSGlobal doesn't have a good department.

[eahmadli @eahmadli1]

@vfsglobalcare @vfsglobalcare your customer service is a joke. You don't reply to emails, to tweets, to private messages on any social media. I have told you hundreds of times that I have a very urgent issue, but nobody wants to help me.

[eahmadli @eahmadli1]

@timvanan I sent an email to the Consulate General of Belgium in Istanbul. Please help me with the investigation of this issue, I believe the Belgian Government wouldn't like the fact that VFS Global lost the passport of the person to who they gave a work permit (4/4).

[eahmadli @eahmadli1]

@timvanan I asked them to watch the security camera recordings and tell me where my passport was. They answered me saying that "your passport was not in the package and that's all we can tell you". I want this issue to be strictly investigated (3/4).

[eahmadli @eahmadli1]

@timvanan on the 5th of October, VFS Global emailed me saying that my passport was not in the package. I contacted DHL, and they proved with documents that they delivered the passport with the other documents. Probably, VFS Global lost my passport but they deny it (2/4).

[eahmadli @eahmadli1]

@timvanan I am sorry that I have to write this tweet to you. I am from Azerbaijan, and the Embassy of Belgium in Azerbaijan does not issue long-term visas. Therefore, I sent my documents to the Istanbul branch of VFS Global for the single permit application via DHL (1/4).

[eahmadli @eahmadli1]

@vfsglobalcare please answer my DMs

[eahmadli @eahmadli1]

@azconsulateist salam, VFS Global İstanbul filialı mənə məxsus və AR mülkiyyətində olan ümumvətəndaş pasportunu itirib və bunu qəbul etmət istəmir. Xahiş edirəm ki, ətraflı məlumat üçün mənimlə əlaqə saxlayasınız (bu barədə sizə ətraflı email də yazmışam).

[eahmadli @eahmadli1]

@vfsglobalcare do you work on weekends? Will you investigate my case?

[eahmadli @eahmadli1]

@vfsglobalcare my issue still exists @VFSGlobal @vfsglobalcare

[eahmadli @eahmadli1]

@vfsglobalcare when will you notify me about my case? It's been 2 days already but no reply from you. You lost my passport and don't even bother yourselves to answer me.

[eahmadli @eahmadli1]

@GetachewSS You can be happy that they didn't lose your passport, because that's what they did to me. I'm losing my valid work permit just because @vfsglobalcare @VFSGlobal lost my passport

[eahmadli @eahmadli1]

@silencespeaks8 @vfsglobalcare Are they helping you? I have been without a reply from them for more than 24 hours