eamine

Ô gasba, plie toujours mais ne casse pas

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Then the customer care chat is just another joke, the bot seemed even sarcastically thrilled to tell me that my delivery should arrive anytime 10 days ago. I asked to talk to a human, well - nothing ! Just a void

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@Jumia_Group do you even about customers, collected the payment 20 days ago for a delivery that was supposed to be here 10 days ago, then sending a bogus email with a disconnected phone allegedly to talk to the driver ?!!!

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To make the matter worst, a nasty customer call center deflection method, by which the never ending waiting on the phone ends up with Jumia disconnecting the call.

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@nothing @grok I’d like to lay my hands on @nothing

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DM sent - please update.

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Hi @eAndUAE - I have no internet since early this morning in Mina Al Arab - RAK, and all I have as communication is “we’re working to resolve it” no timeline nor any update. Moreover I tried contacting your customer service but the automated system keeps disconnecting the call !

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@inwi DM envoyé

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@inwi vous devriez revoir un peu l’attitude de vos soi-disant conseillers clientèle, horrible expérience, une semaine pour me livrer une puce achetée en ligne pour me retrouver avec une ligne qui ne fonctionne pas, 48h après je les appelle… (1/4)

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… aucun moyen d’être contacter si ce n’est le fameux service client qui vient de me débouter. Honnêtement, le coût de débusquer ces bassesses commerciales est un peu cher (249DH) mais valent leur pesant pour l’avenir (4/4)

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…l’annulation et le remboursement, sans cacher sa jouissance la personne en ligne (sachant le gouffre bureaucratique) me sert un commentaire des plus vicieux“si vous avez acheté en ligne, il vous faudra vous en référer à l’équipe e-shop” laquelle équipe n’a …(3/4)

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@nr147 Not …

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@DubaiPoliceHQ 40 km/h

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Hey @Logitech - can you help ? my mouse is faulty and still within warranty coverage, when I asked your CS for support, they said that they need me to register for VAT ID for them to send me a replacement- which is insane since I’m not a company !! Ticket# 11727072

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@iqos_support_ae need some help with the iluma one. The device blinks red intermittently.

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@inwi Thanks for the reply @inwi - for all of those wondering: you can’t get it done online, one has to physically go to a branch to do the swap.

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hey @inwi - is it possible to redeem an eSIM remotely? (Without having to physically get to an outlet) - I’m living abroad and have an active postpaid line

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@inwi Sent you the details in DM - hope will get some help soon enough.

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@NVIDIAGeForce Prince of Persia #BeyondFast

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@eljeanxp @appleinsider @appleinsider is a perfectly functional tech news outlet, but it and other services deceptively obscure their incredibly deep data-collation and monetization practices from users.