Earth

[Earth @earth_twits]

@mngl_in Hello Mngl Team,
Its been more than a year since I am following up with your customer care of correct my address in the user profile. They claimed to fix issue multiple times. But issue is still open. User ID: 50340531. Grievance office K. Tikoo has been looped in, but no help.

[Earth @earth_twits]

@mngl_in @BPCLimited @gailindia Its been 3 months following up with MNGL customer care to get my first bill generated for 2 BP Numbers. But no action has been taken from them. Following here with MNGL handle. But no response. Is this how you treat your customers? @jagograhakjago

[Earth @earth_twits]

@mngl_in Also, I thought of requesting this twitter handle for the help. But no one responds. As a next step, I will reach out to the Grievance Officer & Appellate Authority.

[Earth @earth_twits]

@mngl_in Following with your customer care for last 3 months to get my first bill generated. I can't even login into the MNGL portal. All your customer care does is request new meter reading photo in every reply. Are they even trained to solve customer issues?

[Earth @earth_twits]

@mngl_in @mngl_in :
Following with your customer care for last 3 months to get my first bill generated. I can't even login into the MNGL portal. All your customer care does is request new meter reading photo in every reply. Are they even trained to solve customer issues?

[Earth @earth_twits]

@mngl_in I have 2 BP numbers and its been 2 months following up with your customer care to get my first bill generated. But no action has been taken from them. I had already shared the BP numbers here with you as you requested earlier:
https://t.co/dMzEZrjfrS

What action has been taken?

[Earth @earth_twits]

@mngl_in Hello Team,
Your account allows DMs only from verified accounts. So I can not DM you. Here are the BP numbers:
50340531
50105863

It been now 2 months since I have been following up with the customer care to get my first bill generated. Already shared meter readings. But no help.

[Earth @earth_twits]

@mngl_in I have 2 BP numbers and its been 2 months following up with your customer care to get my first bill generated. But no action has been taken from them. I had already shared the BP numbers here with you as you requested earlier:
https://t.co/dMzEZrjfrS

What action has been taken?

[Earth @earth_twits]

@mngl_in Hello Team,
Your account allows DMs only from verified accounts. So I can not DM you. Here are the BP numbers:
50340531
50105863

It been now 2 months since I have been following up with the customer care to get my first bill generated. Already shared meter readings. But no help.

[Earth @earth_twits]

@mngl_in I have 2 BP numbers and its been 2 months following up with your customer care to get my first bill generated. But no action has been taken from them. I had already shared the BP numbers here with you as you requested earlier:
https://t.co/dMzEZrjfrS

What action has been taken?

[Earth @earth_twits]

@mngl_in Hello Team,
Your account allows DMs only from verified accounts. So I can not DM you. Here are the BP numbers:
50340531
50105863

It been now 2 months since I have been following up with the customer care to get my first bill generated. Already shared meter readings. But no help.

[Earth @earth_twits]

@mngl_in I have 2 BP numbers and its been 2 months following up with your customer care to get my first bill generated. But no action has been taken from them. I had already shared the BP numbers here with you as you requested earlier:
https://t.co/dMzEZrjfrS

What action has been taken?

[Earth @earth_twits]

@mngl_in Hello Team,
Your account allows DMs only from verified accounts. So I can not DM you. Here are the BP numbers:
50340531
50105863

It been now 2 months since I have been following up with the customer care to get my first bill generated. Already shared meter readings. But no help.

[Earth @earth_twits]

@mngl_in I have 2 BP numbers and its been 2 months following up with your customer care to get my first bill generated. But no action has been taken from them. I had already shared the BP numbers here with you as you requested earlier:
https://t.co/dMzEZrjfrS

What action has been taken?

[Earth @earth_twits]

@mngl_in Hello Team,
Your account allows DMs only from verified accounts. So I can not DM you. Here are the BP numbers:
50340531
50105863

It been now 2 months since I have been following up with the customer care to get my first bill generated. Already shared meter readings. But no help.

[Earth @earth_twits]

@mngl_in I have 2 BP numbers and its been 2 months following up with your customer care to get my first bill generated. But no action has been taken from them. I had already shared the BP numbers here with you as you requested earlier:
https://t.co/DyrkKyeyPB

What action has been taken?

[MNGL (India) Limited @mngl_in]

@earth_twits Dear Sir,

This has reference to the post. Inconvenience caused is regretted. You are requested to kindly DM your BP details so that the matterof concern can be taken up at the earliest for required resolution.

Thanks & Regards,
Team MNGL

[Earth @earth_twits]

@mngl_in Can you please share the updates on my concerns? I again received an email today to submit the latest meter snapshot. 🤦‍♂️ I have sent the meter image today. I hope your customer care will be able to generate my first bill and I can login into the MNGL portal now 😓

[Earth @earth_twits]

@mngl_in Its been 2 months since following up with ur customer care to get first bill generated. Have already submitted meter reading 1.5 months ago. Ur customer care either does not respond or respond to again ask for the new meter reading. Do they even care for their customers?

[Earth @earth_twits]

@mngl_in Hello Team,
Your account allows DMs only from verified accounts. So I can not DM you. Here are the BP numbers:
50340531
50105863

It been now 2 months since I have been following up with the customer care to get my first bill generated. Already shared meter readings. But no help.

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