@genntry@car2goMontreal They did after 6 days of my initial email. Now trying to close my account, but no response again. Tried calling, and the agent said they can't close the account via phone π€ Sent my 3 cancellation email. Still no response.
Horrible customer service from @car2goMontreal ! My account got hacked and there was a huge amount being charged. Emailed them, and it's been 5 days. NO RESPONSE!!! And now they're ignoring my private message! π€ #car2go#Montreal