@SouthwestAir Now you waited over an hour to depart… closed the doors and we are delayed ANOTHER HOUR due to air traffic congestion. I am flying with a 10 month old and have to get home tonight. This is unacceptable.
@SouthwestAir our flight is already going to take off over an hour late because you oversold by 7 passengers. Now we are waiting for 2 passengers from another flight that is late… are you kidding me?! Over half this plane has a connections in Denver we will miss.
@SouthwestAir STOP HOLDING THE PLANE FOR 2 PASSENGERS!!!!! Why are you inconveniencing 100+ for 2?! We are already over an hour late because of your poor flight management. Going to miss connection in Denver now.
@SouthwestAir out $3k to get a flight 3 hours from home THEN a rental car to drive rest at 27 weeks pregnant and missing critical OB appointment. SW manager at airport could not have cared any less. Shrugged. “Heck no I won’t guarantee you will be reimbursed. No one will.”
@SouthwestAir 27 weeks pregnant. Flight from ATX to SEA cancelled with 0 notice. Rebooking option in January (it is 12/26). Manager shrugged at me. Another told me “start driving”. I said, you want me to drive 33.5 hours?
@2serve2love@SouthwestAir Out $3k just to get to an airport 3hrs from home, to then rent car and drive. Cancelled & only options given were 1. Manager shrugged. 2. Home in 6 days. 3. Call SW and “you may not get through”. I am 27 weeks pregnant and missing OB appt.