No explanations, just bland marketing speak. What is going on? Be transparent! Have you had a data breach? Start to wonder if you are going bust. Have the FCA been made aware of this situation? Not acceptable
We're really sorry our smile customers are unable to access their accounts via our mobile app & online banking. We're urgently working to resolve this & we apologise for any inconvenience. Customers can contact us Mon-Fri 8am-6pm & weekends 9am-5pm on +44(0)3457 212 212 for help.