@eckaaaaayy Hi, we know how urgent your concern. May we know kung nakapag-submit ka na ng ticket para sa iyong concern? If so, kindly indicate sa comment section ang iyong ticket number so we can assist you further. Thank you.
Sasabihin nyo icheck ko sa transaction history. Bago nyo pa sabihin icheck ginawa ko na. Triple checking pa nga. Walang pumasok. Check nyo yang screenshot na inattached ko galing sa email nyo. Transaction history yan galing sa inyo mismo. Walang pumasok.
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Give me back my money na naka hold sa inyo nung march 18 pa 😭 15k is not a joke. Your customer service is not helping at all (may it be your hotline or in gcash app) @gcashofficial
@gcashofficial Ang concern ko, hindi nyo pa binabalik yung pera ko na 15k na supposedly march 18 ko pa marereceived.
Raised the concern on march 28 (since this day lang ako nag audit ng transactions ko), customer service said to expect it within 24 to 48 hrs. April 2 until now wala pa din 🤮
I already coordinated with @mayaofficialph and they did their part, including the trace number. And also filed a complaint in @BangkoSentral
So, @gcashofficial , give me back my money. 😭 you promised 24 to 48 hours (I raised this to you on March 28) it's already April 2 na 😭
Give me back my money na naka hold sa inyo nung march 18 pa 😭 15k is not a joke. Your customer service is not helping at all (may it be your hotline or in gcash app) @gcashofficial
@gcashofficial Give me back my money na naka hold sa inyo nung march 18 pa 😭 15k is not a joke. Your customer service is not helping at all. @gcashofficial