@ShowmaxKenya@Wordslinger__@ThunderKaat@netflix When you pay via the USSD the links you get don't work and you're online channels aren't any help either. You don't roll out a new app and shut the other one down before you resolve glitches! At this rate we will ask for refunds and move on to other streaming apps.
@ShowmaxKenya@angeltinda@mburu_teresiah@Nyokaffiii This is exactly the same issue I'm experiencing. The link you sent on mpesa just sends us to download the new app, yet again then says subscription is not updated. Since yesterday. Your online chat are so impatient. If you don't respond in 2 minutes they end the chat
@KenyaPower_Care still no power on Mukinduri road since 2am last night! No one is responding to our messages, no feedback, no explanations and all we are getting is random tickets raised. Why is your service delivery so bad?
@KenyaPower_Care@KenyaPower blackout since 2am last night, still not restored 8 hours later! Mukinduri road, off Forest Edge road in Karen. Could you fix the issues that lead to these multiple blackouts every week!!!
@KenyaPower_Care@KenyaPower 4th blackout in just 1 week!! What on earth is going on? You truly are the bane of this country's existence! Can you figure out what the problem off Forest Edge road (after bomas) is cos this just ain't working ac 1589084
@KenyaPower_Care@KenyaPower only parody accounts are responding. Does it really take whole day to restore power for the same fault we have been reporting for 3 months??? Why are we still without power?
@KenyaPower_Care@KenyaPower we lost power on Mukinduri road, Karen(after Bomas) last night when it was raining and we still haven't got it restored. Every single time it rains. Why not just sort out this transformer once and for all?? This isn't sustainable for the rainy season
@KenyaPower_Care@KenyaPower no power since last night on Mukinduri road (Karen) as soon as it rained. Why not just fix this transformer properly? We have reported this same fault for months, every time it rains!
@ArtcaffeMarket y'all need to do better. Why are there no smoothie ingredients at your Safari (Nvsh) location?We are hella disappointed.Bonke Owala the manager though,was spectacularly helpful. He deserves a promotion! @IamWathoni@CieKagiri@WachuJoan
@KenyaPower_Care@KenyaPower just like clockwork. Power out since 4pm. Mukinduri road, past Bomas, Karen. No one even responds any more when we call to report. Sighs!
Dear @KenyaPower_Care@KenyaPower is there a SINGLE day that the slightest drizzle does not cause a blackout? It hardly rained for 10 mins and poof! power out! Mukinduri road, Karen off forest edge road. Why??
@KenyaPower_Care@KenyaPower@KenyaPower_Care@KenyaPower I am back following up on this. I responded re:submission. I need this closed out and a confirmation that you have meters in stock- it is wrong to hold onto client's money for months without service provision
@KenyaPower_Care@KenyaPower is it true you don't have meters? I paid for meter seprtn,ref M21562023050003.We provided & paid for everything - incl certs,work was done at site (not cheap),we keep following up,evasive responses.Can someone be transparent, bse this is NOT ethical
@KenyaPower_Care@KenyaPower@KenyaPower_Care@KenyaPower no. We were told to submit them manually at the county offices, which we did weeks ago, and they were received by your staff with their confirmation that the process of meter allocation was now kicked off. No mention of uploads
@KenyaPower_Care@KenyaPower it's been almost 12 hours of no power on Mukinduri road, Karen after bomas. No responses and no ticket or reason provided for the outage. We are still waiting
@KenyaPower_Care@KenyaPower blackout since 9pm last night on Mukinduri road. Sounded like a transformer fault. Every few days when it rains no power, how will we survive this season? You're really failing as a service provider