Scheduled (Jan 28, 2026, 10:00 EST): On 28th, January from 10:00 AM – 11:00 AM EST, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set s… https://t.co/HtofG6hI5i
Investigating: We are aware of an issue where SmartCamera Online Services are not functioning as expected. Our team is actively investigating and working on a resolution. Customers with Professional Monitoring may notice that videos a… https://t.co/0ttsyt56sZ
Monitoring: Hi, friends! A solution’s been implemented and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience. https://t.co/jKToyStN4C
Resolved: The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app. https://t.co/zZkgQOBKU8
Investigating: We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa. We appreciate your patience while w… https://t.co/mTYxWkPZr7
Scheduled (Dec 16, 2025, 10:30 EST): On 16th, December from 10:30 AM – 11:30 PM EST, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set … https://t.co/uVNJEPdhPn
Scheduled (Dec 10, 2025, 06:00 EST): On Dec, 10th from 6AM to 6:40AM EST, we’ll be performing some scheduled improvements. The important thing to know is that all ecobee thermostats will continue to operate as usual on the set schedu… https://t.co/90paZrlkn4