Andrew Townsend

Compose/record music. My studio build blog:
photography, swimming & walkiing. Also fascinated by renewable energy/tech.

[Andrew Townsend @ecoda]

@greateranglia Yes, fixed now.

[Andrew Townsend @ecoda]

@greateranglia
New timetable 14/12/25 M-F
CBG 07:15 > BIS 07:45 on your published PDF timetable does not seem to appear on journey planners.

[Andrew Townsend @ecoda]

@greateranglia I'm looking at the 15th - 19th December and it does not show up. Seems to be there on the 5th January.

[Andrew Townsend @ecoda]

@greateranglia I'm talking Monday - Friday. CBG 07:15 > BIS 07:45 does not seem to appear on journey planners.

[Andrew Townsend @ecoda]

@greateranglia trying to process my claim for this morning's delay ELY>HWN and the system throws up an error - image

[Andrew Townsend @ecoda]

@GNRailUK It's been a while now and still this announcement is not fixed.

[Andrew Townsend @ecoda]

@GNRailUK when are you going to fix the automated announcements on the north bound trains at LTP? This station does not have a short platform north bound - only south bound.

[Andrew Townsend @ecoda]

@GNRailUK This is still not fixed. Any idea when it might be resolved?

[Andrew Townsend @ecoda]

@greateranglia Trying to understand why being a weekly Season ticket holder I'm struggling with strike day refunds. I'm told to go to the point of purchase. In my case, on your web site via my GA account and loaded directly to my Smartcard in the GA app. How do I get my refund?

[Andrew Townsend @ecoda]

@greateranglia It only seems to talk about monthly or more - no mention of weekly.

[Andrew Townsend @ecoda]

@greateranglia I only purchase weekly seasons tickets - can I claim for Tues/Thur?

[Andrew Townsend @ecoda]

@greateranglia can you clarify please regarding my weekly season ticket. It's likely I'll not be able to commute LTP>HWN on Tues/Thur I'm assuming I can claim a refund for those days?

[Andrew Townsend @ecoda]

@greateranglia Hi Emily, can you pass this on to the scheduling team for comment please.

[Andrew Townsend @ecoda]

@greateranglia Can you confirm please. PDF timetable download from your web site suggests that 17:44 BIS > LTP 18:43 is running but it does not appear on the route planner.

[Andrew Townsend @ecoda]

@greateranglia Hi, thanks for getting back. I'm still not sure (if you keep only one service) you chose to keep the 19:07 over the peak 17:07 LST service - is the 19:07 well used from your passenger data? I'm impacted by 25 minutes every day!

[Andrew Townsend @ecoda]

@greateranglia Thank you.

[Andrew Townsend @ecoda]

@greateranglia Hi and thanks. Can you please get me an official statement from your scheduling team as to why this service has not resumed yet the late evening service from LST (19:07) >KLN is running. Thank you.

[Andrew Townsend @ecoda]

@greateranglia Ok, thanks. Still stuck at Cambridge for 25 minutes every day as this service is still not running!

[Andrew Townsend @ecoda]

@greateranglia Any feedback so far?

[Andrew Townsend @ecoda]

@greateranglia Can you see the thread above?

[Andrew Townsend @ecoda]

@greateranglia Yes, be interested to know why only 1 service a day now running each way to/from KLN. The 19:07 LST > KLN way too late for me.