If you're doing over 50k a month and still with the processor you started with, you're taking on an incredible amount of unnecessary risk.
- you will get payouts frozen
- already share risk with competitors in your niche
- support is just ai or automated emails
- canโt migrate MRR list (or its a complete pain in the ass)
We make it easy. Book a call below.
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I'll never understand SaaS brands using a processor meant for startups.
It's one of the worst things you can possibly do.
They don't do smart retries, account updating, dunning, or proration.
You're basically losing 30% of your churn thanks to your processor.
A guy doing $400k a month has been with the same processor for over 4 years.
He's never renegotiated even once and is paying 6.2%.
When in reality the rate for his volume is closer to 4%.
I did the math on his years of loyalty and it was almost half a million dollars.
Ticketing is the worst category for most payment processors and it's not even close.
You collect money in March for an event in October.
Then the processor stares at that for 7 months wondering if you're going to deliver.
I've never met an event brand owner who didn't have at least one horror story.
We actually understand the industry and risks associated, and are built to support ticketing brands.
CBD brand owners, i've stopped feeling bad telling people this.
Most of you are getting rejected because you're applying to processors that literally can't onboard you.
Like, the back end doesn't exist for your category at that company.
They would have rejected anyone in your space that day.
We on the other hand work with many CBD brands and are built to support that industry.
@danyay@Shopify Usually these are people mass testing stolen credit cards to see which ones go through, so that they can then bill them through their gateway on another processor.
I've been doing this long enough now that I can tell within about 5 minutes of a talking whether a brand is going to make it past 7 figures a year.
And it has nothing to do with the product, ads, or funnel.
It has to do with how serious the owner takes his backend.
If he treats it like an afterthought, it will reflect.
Three brand owners called me this week with the same problem.
Their processor told them they need to "submit additional documentation" for review.
All three of them sent the documents within 24 hours.
And they're all still waiting on a response 11 days later.
This is a stalling tactic processors use to keep your funds on hold longer.
A lot of brands act like payment processor issues are just part of the game.
They get frozen, high reserves, then banned, then they find another processor, and repeat.
Not realizing that the processors they're using aren't for brands at scale, but instead for startups.
Here's something I wish I could go back and tell myself years ago.
Stop applying to processors when you're desperate.
Apply when you're calm, have data to show, and don't need an immediate approval.
Because otherwise you'll get worse terms, higher reserves, and a relationship that starts with them having all the leverage.
Apply before it's too late.