Hello Buddie ๐,
May you always include your contact number/s via Direct Messaging when logging your query to enable us to swiftly contact you for additional information, share query updates/status, or any follow-up. We thank you for your unwavering support ๐๐พ
Hi @DubeBonvy , thank you for taking our call and for bringing this matter to our attention. We sincerely apologise for the experience. We understand your concern regarding the loss of your Samsung A07 and the assistance you received. Your feedback is important to us, and we will share it with the relevant team for attention and improvement. ^TKR
@MpehlaMalinga You can also download the My Econet App from the Google Play Store or the App Store and register so that you can get your data balances when you log in. ^JTW
@MpehlaMalinga Hi @MpehlaMalinga. Apart from requesting your data balance using the *143#. You can also request your balance through Yamurai, our virtual assistant on WhatsApp. Just send Hi to +263781222000.
@Chikwakaisb4 Hello @Chikwakaisb4. Our apologies. Kindly send your mobile number via direct message (DM), along with the date and time of purchase, the recipient number(s), and the amount used, so that we can assist you further. ^PRM
@Godfrey54454020 Hello @Godfrey54454020, please share your mobole number via direct message (DM), along with the recipient number(s), and the amount used, so that we can assist you further. ^PRM