Dear @FrontierCare very disappointed in you this holiday vacation. From the cancelations & delays to the poor, nonexistent customer service. Even the front desk & a guy named George in Tampa ("the only George", manager in Tampa). Unbelievable, lost many customers this travel szn!
Esp frustrated with "George" who refused to provide his full name or business card, extremely rude & inconsiderate, incl to my service dog! V rude! Made us repay for a bag we already checked & brought to the gate b your main terminal ppl told us to, only 2 ppl servicing 100s ppl.
@FrontierCare@FlyFrontier Um @FlyFrontier@FrontierCare, 2 days in a row we are going through this, cancelation delay issues.. Please don't screw me over again. 12:39 am DEN to MCO, moved to 2:27 then 2:59... after yesterday's cancelations. Now last min moved back to 12:39 am! Omw to airport don't leave!
Hello @FlyFrontier your customer services is AWFUL! You just canceled my flight to Florida for Xmas and have not provided options for rescheduling. When I look, all flights are canceled/unavailable form now until after Xmas. No phone # with reps. Chat is unresponsive. WTF! Help!!
I asked my husband if we should even hang this up this year. He said yes, because thanks for the memories.. but insisted his back be turned on us, for accuracy.