Nice job @ATT tell your customers they might have up to an 8 minute wait and keep them on the phone over an hour. Great way to keep them from cancelling the rest of their service. Never thought I’d see worse service than charter/spectrum but congrats.
@ATTHelp never thought a company’s customer service could make me more furious than Spectrum but congratulations AT&T, after 1.5hrs of being transferred from CSR to CSR when all I needed was a replacement equipment 4 my Directv you have beat them. Most incompetent service ever!