David Edmondson

I'm Senior Managing Director of @Accenture's Banking practice in North America.

[Paul Daugherty @pauldaugh]

"Business is very serious, but we can have fun doing business" - Pierre Nanterme. "During his tenure [@accenture] . . . more than doubled headcount to 469,000, net revenues grew by 55 per cent to $40bn, market cap increased by $70bn to $108bn." https://t.co/lAZRdDmIbe

[Jimmy Etheredge @JimmyEtheredge]

All eyes may be on football this weekend, but as Atlanta plays host to champions across a number of sports, we were happy to host the @PGATour Championship trophy in our Atlanta #innovation hub this afternoon

[David Edmondson @EdmondsonDave]

Here's why banks' relationships with mass-affluent customers may be at risk. #NABankStudy https://t.co/4AwaSdAez5

[David Edmondson @EdmondsonDave]

Here's why #DigitalBanking makes all the difference in small business loans. #NABankStudy https://t.co/wZjmzUM89u

[David Edmondson @EdmondsonDave]

Millennials like #DigitalBanking but human advisors still matter says #NABankStudy. https://t.co/oanBaepByJ

[David Edmondson @EdmondsonDave]

Give up the bank branch at your own risk. Find out why consumers see a bright future for the branch. #NABankStudy https://t.co/NaDBI8lBF3

[David Edmondson @EdmondsonDave]

Retail bank customers are more open to bank using robo-advice than you think. #NABankStudy https://t.co/imWlauPmxj

[David Edmondson @EdmondsonDave]

Banks can't get complacent about customer satisfaction. Some surprising switching patterns in #NABankStudy this yr. https://t.co/jtpHx3NbGX

[David Edmondson @EdmondsonDave]

Deals, discounts, convenience & relevance. It's vital to deliver value the way banking customers expect. #NABankStudy

[David Edmondson @EdmondsonDave]

Value tops the list of consumers' needs in this year's #NABankStudy results. Check out the rest of the list: https://t.co/85yyk0Oq4z

[David Edmondson @EdmondsonDave]

#TheAgileBank goes beyond audience segmentation, identifying life moments where the bank is the go-to resource. https://t.co/nxfONofYYY

[David Edmondson @EdmondsonDave]

Banking customer experience: Agile banks connect to people’s life moments https://t.co/MqQ0RWWigA

[David Edmondson @EdmondsonDave]

Here's how living services bring new life to the banking customer experience. #EverydayBank https://t.co/IkI5bpzJ3m

[David Edmondson @EdmondsonDave]

Should #DigitalPayments be 100% friction free? Maybe not. Learn why. https://t.co/Is4RPjIsIu

[David Edmondson @EdmondsonDave]

Check out why all self-service banking customer experience options are NOT created equal. #NABankStudy
https://t.co/uOk4E46aic

[David Edmondson @EdmondsonDave]

Alternative lending is impacting the future of banking. #AltLending #AltLoans
https://t.co/wdcAWJlEm3

[David Edmondson @EdmondsonDave]

Cyber attacks are frequent, evolving, costly. And no retail bank is completely immune. #CyberRisk
https://t.co/Ozlwn0FCnF

[David Edmondson @EdmondsonDave]

When it comes to digital payments and loyalty, don't give up on fickle customers. #PaymentsSurvey
https://t.co/7Nzr5kqmzC

[David Edmondson @EdmondsonDave]

#PaymentsSurvey findings show how connected commerce is building momentum in #DigitalPayments.
https://t.co/o75ndZOuTS

[David Edmondson @EdmondsonDave]

3 key trends to watch as consumers consider adtoption of P2P #DigitalPayments. #PaymentsSurvey
https://t.co/VEyJ2V2BvQ